Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
employee recognition programs
Job Description
West Hills Health and Rehab is a dedicated long-term care facility committed to providing exceptional care and support to our senior residents. We understand the unique needs of the aging population and strive to create a compassionate, respectful, and engaging environment where every resident feels valued and nurtured. Our skilled team focuses on quality care, promoting socialization, and embracing the holistic concept of Whole Person Care, which we believe is essential for the healing and long-term health stability of our residents. Our mission, Everyone Matters, reflects our commitment to respecting, preserving the dignity, and celebrating the lives of all those... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Previous experience in a healthcare or customer service role preferred
- Comfortable operating switchboard and paging systems
- Strong organizational skills
- Ability to communicate effectively and respectfully with residents, visitors, and staff
- Ability to maintain confidentiality and handle sensitive information
- Ability to follow established policies and procedures
- Ability to work within physical demands of the position
- Willingness to attend in-service education and training sessions
Job Qualifications
- Organized and detailed in work performance
- Good communication skills with excellent self-discipline and patience
- Genuine caring for and interest in elderly and disabled people in a nursing facility
- Comply with the Residents' Rights and Facility Policies and Procedures
- Perform work tasks within the physical demand requirements
- Perform essential duties as outlined above
Job Duties
- Operate paging/telephone system as required
- Answer telephone
- determine nature of call and direct caller to appropriate individual or department
- Receive inquiries and release information in accordance with established policies and procedures
- Deal with Patient Trust Fund, as directed by Business Office Manager
- Greet visitors
- direct to appropriate office and/or resident room
- Give directions/information to visitors, guests, residents, sales representatives, etc.
- Assist with administrative duties as directed (includes typing, filing, posting accounts, etc.)
- Receive, sort, and distribute mail as directed
- Operate copier, office machines, etc., as directed
- Operate computer as directed
- Order supplies, as directed
- Assist department directors in administrative matters (i.e. typing reports, correspondence, etc.)
- Attend in-service education programs in order to meet facility educational requirements
- Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information
- Maintain confidentiality of resident and facility records/information
- Protect residents from neglect, mistreatment, and abuse
- Protect the personal property of the residents of the facility
- Others as directed by the supervisor or administrator
Job Qualifications
Experience
No experience required
Job Location
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