Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Recognition pay
401(k) retirement plan
Tuition Assistance
Parental leave
Employee charity matching program
Job Description
Conviva Senior Primary Care is a healthcare organization dedicated to providing proactive and preventive care to seniors. The organization focuses on comprehensive wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. It operates as part of CenterWell Senior Primary Care, whose innovative value-based approach ensures that each patient receives the best care when needed most, all while managing costs effectively. Conviva not only addresses physical health needs but also prioritizes the social, emotional, behavioral, and financial aspects that affect a patient's overall well-being. The larger network, CenterWell, is a Humana company and stands as the nation's... Show More
Job Requirements
- 1 year or more of experience working in a healthcare setting
- Passionate about contributing to an organization focused on continuously improving patient experiences and care
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
Job Qualifications
- One year or more of experience working in a healthcare setting
- Excellent customer service and phone etiquette
- Team player with positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Value-based care model experience
- Knowledge of medical terminology
- Experience with EMR systems
- Bilingual in English and Spanish
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- Accommodate visitors promptly, courteously, and accurately
- Operate switchboard or multi-line phone system
- Maintain long distance call logs
- Take and distribute accurate messages
- Greet visitors, issue visitor passes, and maintain visitor logs
- Alert appropriate party of visitor arrivals or direct visitors to appropriate location
- Respond to routine inquiries about organization’s location, hours, phone numbers, and email
- Perform administrative tasks such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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