Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.75
Work Schedule
Standard Hours
Benefits
health benefits
Paid Time Off
Holidays
Volunteer time
Jury Duty Pay
Recognition pay
401(k) retirement savings plan
Tuition Assistance
Scholarships for eligible dependents
Parental leave
caregiver leave
Employee charity matching program
network resource groups
Career development opportunities
Job Description
Conviva Senior Primary Care is a dedicated healthcare provider specializing in proactive and preventive care exclusively for senior patients. Operating as part of CenterWell Senior Primary Care, which is a division of Humana Inc., Conviva delivers comprehensive services such as wellness visits, physical exams, chronic condition management, various screenings, and treatment for minor injuries. Their approach is rooted in value-based care, prioritizing quality and patient-centered services designed to address not only physical health but also the social, emotional, behavioral, and financial factors that influence patient well-being. Conviva's commitment to providing exceptional senior healthcare ensures patients receive the best possible care... Show More
Job Requirements
- One year or more of experience working in a healthcare setting
- Passionate about contributing to an organization focused on continuously improving patient experiences and care
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- TB screening participation required
Job Qualifications
- One year or more of experience working in a healthcare setting
- Passion for contributing to continuous improvement of patient experiences and care
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Value-based care model experience preferred
- Knowledge of medical terminology preferred
- Experience with EMR systems preferred
- Bilingual in English and Spanish preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- Accommodate visitors promptly, courteously, and accurately
- Operate a switchboard or multi-line phone and maintain long distance call logs
- Take and distribute accurate messages
- Greet visitors, issue visitor passes and maintain visitor logs
- Alert appropriate parties of visitor arrivals or direct visitors to offices
- Respond to routine inquiries such as location, hours, and contact information
- Book meeting rooms and manage schedules
- Type, organize and distribute mail
- Receive and send courier packages
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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