Gategroup

Quality Assurance Manager

NYC, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident and hospital plans
Employee assistance program
Commuter Benefits
Employee Discounts
Free hot healthy meals for unit operations roles

Job Description

Gategroup is a global leader in airline catering and onboard services, dedicated to enhancing travel experiences through quality food and exceptional service. With a strong commitment to food safety, quality assurance, and continual improvement, Gategroup serves a wide range of airline customers, supporting their operational success with innovative solutions and rigorous standards. The company’s mission revolves around creating memorable culinary moments for travelers, emphasizing excellence, integrity, passion, and accountability as core values that drive its organizational culture.

The role offered is for a Food Safety and Quality Engineer within Gategroup’s operations, focusing on maintaining and elevating food safety and qual... Show More

Job Requirements

  • Bachelor's degree in food science, quality, technical or business related field from an accredited 4-year college or university
  • minimum of 5 years quality assurance experience in a manufacturing environment, with preference in food manufacturing
  • advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods and quality auditing
  • knowledge of lean standard tools and TQM methodology
  • detail oriented
  • project management experience
  • strong organizational skills, able to prioritize responsibilities and multi-task
  • ServeSafe certification preferred
  • HACCP certified
  • strong interpersonal skills, interact well with multiple departments
  • able to work with little supervision
  • excellent reading, writing and oral communication skills

Job Qualifications

  • Bachelor's degree in food science, quality, technical or business related field from an accredited 4-year college or university
  • minimum of 5 years quality assurance experience in a manufacturing environment with preference in food manufacturing
  • advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods and quality auditing
  • knowledge of lean standard tools and TQM methodology
  • basic lean, six sigma knowledge, and continuous improvement understanding a plus
  • detail oriented
  • project management experience
  • strong organizational skills, able to prioritize responsibilities and multi-task
  • ServeSafe certification preferred
  • HACCP certified
  • strong interpersonal skills, able to interact well with multiple departments
  • able to work with little supervision
  • excellent reading, writing, and oral communication skills
  • multi-lingual a plus

Job Duties

  • Supports all customer and regulatory audits within responsible facilities
  • works side-by-side with operation managers to assure compliance to HACCP requirements
  • works as part of the corrective action team to address non-conformities related to product, process and service
  • executes monthly self-assessments on the elements of food safety
  • executes the required food safety related testing as defined in HACCP plan
  • plans for quality including capital, supplier quality and plant quality
  • evaluates and reports on performance trends related to quality
  • manages quality engineering projects, including operative supportive functions
  • leads and monitors improvement projects as assigned
  • audits implementation of quality systems for effectiveness by verifying activities
  • responsible for maintaining and managing the corrective action system
  • monitors accuracy and compliance of HACCP records as defined in corporate procedures
  • reinforces quality awareness to management and work staff
  • schedules and manages daily activities and tasks of sanitation porters if applicable
  • manages continuous improvement projects in quality elements
  • plays a key role in implementing the business management system
  • implements the quality system detailed in the quality manual
  • champions quality improvement efforts and initiates problem solving efforts and assures implementation
  • drives prevention versus detection of defects tracking key performance indicators and daily patrol of production areas
  • responsible to lead product defect investigations
  • responsible to lead investigations of alleged food poisoning, hard-foreign and soft foreign objects
  • responsible to manage compliance with USDA / APHIS regulations
  • responsible to manage food product suppliers including auditing of local suppliers
  • coordinates actions to prevent occurrences of nonconformities to internal, federal and state laws
  • maintains customer compliance resolution on defects including alleged food poisoning if needed
  • responsible for identifying and maintaining key performance metrics for the quality organization
  • continuously improves plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials and finished products
  • acts as the primary liaison to Corporate QA Compliance Team
  • plays a key role in training and coaching quality requirements to all levels in the business unit's organization
  • responsible for safety, quality and compliance to customer specification
  • ensures optimum business processes to support full customer and regulatory compliance in terms of quality and food safety
  • stays attuned to changes in customer, company and regulatory requirements
  • liaises with customers and regulatory agencies as needed
  • responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises with HR and other support functions
  • completes Hazard Analysis and Risk Based Preventative Controls (HARPC) training and certification course to be a PCQI Preventive Controls Qualified Individual
  • completes all other company required training including ServSafe Sanitation Manager Certification

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location