Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $51,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible spending account
Job Description
ResCare Community Living, an affiliate of BrightSpring Health Services, is a nationally recognized organization with over five decades of experience dedicated to providing comprehensive disability support services. Our mission centers around enhancing the quality of life for individuals with intellectual, developmental, or cognitive disabilities through specialized community living arrangements, adult host homes, behavioral and mental health support, and innovative in-home pharmacy solutions, telecare, as well as supported employment and training programs. At ResCare, we are committed to delivering high-quality services that foster independence, dignity, and a sense of belonging within the communities we serve. As a leader in disability services,... Show More
Job Requirements
- bachelor's degree in human services or related experience
- minimum of 2 years working with foster care families and children
- valid driver's license in good standing with current automobile insurance
- two years case management and supervisory experience preferred
- knowledge and experience with quality assurance systems, quality control and or performance monitoring within residential services field preferred
- familiar with applicable federal, state and local laws and regulations
- accustomed to complex, fast-pace and confidential work environment
- excellent written and verbal communication skills
- demonstrated computer skills using various software programs for correspondence, reports, statistical compilation and analysis and database access
- ability to work flexible hours
Job Qualifications
- bachelor's degree in human services or related experience
- minimum of 2 years working with foster care families and children
- valid driver's license in good standing with current automobile insurance
- two years case management and supervisory experience preferred
- knowledge and experience with quality assurance systems, quality control and or performance monitoring within residential services field preferred
- familiarity with applicable federal, state and local laws and regulations
- accustomed to complex, fast-paced and confidential work environment
- excellent written and verbal communication skills
- demonstrated computer skills using various software for correspondence, reports, statistical compilation, analysis and database access
- ability to work flexible hours
Job Duties
- maintains knowledge of operation's regulatory, accreditation, and company requirements
- implements and monitors operational systems and processes to ensure compliance with policies and procedures and adherence to requirements
- conducts operation reviews including site reviews, record reviews, and review of other quality monitoring and improvement activities
- completes documentation of operational review activities thoroughly and timely
- prepares detailed summary reports of quality assurance findings related to operational reviews
- may serve as the contact person for external regulatory reviews in the absence of the executive director
- serves as record keeper for all state and federal survey documentation and coordinates corrective action as necessary
- works with executive director and leadership team to develop and implement quality improvement plans
- serves as a leader in developing and implementing improvement planning initiatives and outcomes achievements
- develops and implements internal quality practices under direction of executive director
- provides recommendations to leadership about needed actions to improve quality
- communicates effectively with management and staff using good judgment and diplomacy
- provides reports to operation leadership regarding status of program performance
- provides input, training, and support to service delivery team members to prioritize quality and reduce risk
- reviews satisfaction survey data regularly, identifies trends, and makes recommendations for improvement
- coordinates investigations and ensures compliance with deadlines
- conducts investigations and completes investigation reports
- oversees critical incident reporting and mortality review processes
- serves as chair of quality and safety committee and participates in other committees
- coordinates internal activities to prepare and maintain external accreditation standards
- maintains certification for company signature programs
- supervises entry level QA position if applicable
- performs other duties as assigned
- travel required within designated service sites
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: