Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.95 - $25.76
Work Schedule
Weekend Shifts
Benefits
competitive pay
Earned Time Off
employee Wellbeing Program
403B Retirement Plan with company match
Tuition Assistance
Federal loan forgiveness programs
Professional growth opportunities
Job Description
Southcoast Health is a renowned not-for-profit, charitable health system dedicated to providing comprehensive healthcare services across Southeastern Massachusetts and Rhode Island. With multiple hospitals, clinics, and healthcare facilities, Southcoast Health serves a diverse population by delivering high-quality medical care close to home. The organization is deeply rooted in its local communities and prides itself on fostering inclusive, ethical workplaces where skilled caregivers are committed to patient-centered care. The emphasis on community well-being and respect for diversity has earned Southcoast Health the recognition of being voted 'Best Place to Work' for seven consecutive years, highlighting its exceptional workplace culture and commitment... Show More
Job Requirements
- High school diploma or GED equivalent
- Prior security, customer service, or administrative experience a plus
- Completion of Management of Aggressive Behavior (MOAB) de-escalation training within 120 days of hire
- Must be fully vaccinated against seasonal influenza and COVID-19 or obtain an approved exemption
- Availability to work evening shifts including weekends and holidays
- Ability to provide exceptional customer service
- Effective communication skills
Job Qualifications
- High school diploma or GED equivalent
- Prior security experience preferred
- Customer service experience preferred
- Administrative experience a plus
- Ability to manage aggressive behavior with de-escalation training
- Strong interpersonal and communication skills
- Ability to work independently and make decisions
Job Duties
- Serve as the first point of contact and source of information for patients and guests
- Ensure all visitors are authorized or have legitimate business on the property
- Employ exceptional customer service skills to welcome visitors
- Provide directions and assistance to visitors as needed
- Use independent judgment and problem-solving skills in the absence of direct supervision
- Coordinate requests for special assistance for visitors
- Maintain security and safety protocols at the front desk
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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