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Public Safety Monitor-Front Desk

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.95 - $25.76
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
Comprehensive benefits package
Earned Time Off
employee Wellbeing Program
403B Retirement Plan with company match
Tuition Assistance
Federal loan forgiveness programs

Job Description

Southcoast Health is a well-respected, not-for-profit, charitable health system committed to providing exceptional healthcare services throughout Southeastern Massachusetts and Rhode Island. The organization operates multiple hospitals, clinics, and healthcare facilities that are deeply rooted in the local communities they serve. Southcoast Health prides itself on fostering an inclusive, ethical workplace culture that values diversity and promotes a collaborative environment among its highly skilled team of caregivers. Their mission focuses not only on delivering world-class medical care close to home but also on nurturing a supportive community for both patients and employees alike.

For seven consecutive years, Southcoast He... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Prior security, customer service, or administrative experience a plus
  • Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire
  • Must be fully vaccinated against seasonal Influenza and COVID-19 or have an exemption allowing non-vaccination
  • Ability to work 32 hours per week including weekend and holiday rotations
  • Ability to operate independently with minimal supervision
  • Strong customer service orientation

Job Qualifications

  • High school diploma or GED equivalent
  • Prior experience in security, customer service, or administrative roles preferred
  • Completion of Management of Aggressive Behavior (MOAB) de-escalation training within 120 days of hire
  • Strong interpersonal and communication skills
  • Ability to work independently
  • Capacity to remain calm and professional in challenging situations
  • Must be fully vaccinated against seasonal Influenza and COVID-19 or have an approved exemption

Job Duties

  • Serve as the first point of contact for patients and visitors
  • Verify authorization and legitimate business of individuals entering the facility
  • Provide directions and information to visitors
  • Assist visitors requiring special assistance
  • Employ exceptional customer service skills
  • Handle situations independently using problem-solving skills
  • Maintain a safe and secure environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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