Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $26.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Comprehensive benefits package
Earned Time Off
employee Wellbeing Program
403B Retirement Plan with company match
Tuition Assistance
Professional growth opportunities
Job Description
Southcoast Health is a not-for-profit, charitable health system that operates multiple hospitals, clinics, and healthcare facilities throughout Southeastern Massachusetts and Rhode Island. With a deep commitment to the communities it serves, Southcoast Health emphasizes inclusivity, ethical practices, and outstanding patient care. The organization is rooted in local communities and is proud to provide comprehensive, world-class healthcare close to home. Southcoast Health has earned the distinction of being voted the 'Best Place to Work' for seven consecutive years, highlighting the system's dedication not only to patient well-being but also to the welfare and satisfaction of its employees. This accolade reflects a... Show More
Job Requirements
- High school diploma or GED equivalent
- Prior security, customer service, or administrative experience
- Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire
- Must be fully vaccinated against seasonal Influenza and COVID-19 or officially exempted by medical or personal reasons
- Strong problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Excellent interpersonal and communication skills
Job Qualifications
- High school diploma or GED equivalent
- Prior security, customer service, or administrative experience is a plus
- Completion of Management of Aggressive Behavior (MOAB) de-escalation training within 120 days of hire
- Ability to work day and evening shifts, including weekends and holidays
- Strong communication and interpersonal skills
- Ability to work independently and handle challenging situations calmly and professionally
Job Duties
- Serve as the first point of contact and source of information for patients and guests
- Ensure all visitors entering the facility are authorized or have legitimate business
- Provide directions and assistance to visitors, including those needing special help
- Employ exceptional customer service skills to create a welcoming environment
- Use problem-solving skills to address issues independently in the absence of direct supervision
- Manage aggressive behavior through established de-escalation techniques
- Coordinate with security and hospital staff to maintain safety and order within the facility
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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