Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.50 - $27.50
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
competitive pay
Earned Time Off
403B Retirement Plan with company match
Tuition Assistance
employee Wellbeing Program
Professional growth opportunities
Job Description
Southcoast Health is a not-for-profit, charitable health system serving Southeastern Massachusetts and Rhode Island. It encompasses multiple hospitals, clinics, and healthcare facilities committed to providing high quality, comprehensive medical care to local communities. Southcoast Health prioritizes inclusivity, ethical workplace culture, and respect for diversity, fostering an environment where highly skilled caregivers deliver world-class healthcare close to home. The health system has earned the distinction of being voted 'Best Place to Work' for seven consecutive years, reflecting its dedication to employee wellbeing, culture, and professional growth.\n\nCurrently, Southcoast Health is seeking a Public Safety Monitor-Front Desk to join its team at Charlton... Show More
Job Requirements
- High school diploma or GED equivalent
- Prior security, customer service, or administrative experience preferred
- Completion of MOAB de-escalation training within 120 days of hire
- Full vaccination against seasonal Influenza and COVID-19 or approved exemption
- Flexible availability to work weekend, holiday, and on-call shifts
- Ability to provide outstanding customer service
- Strong problem-solving capabilities
Job Qualifications
- High school diploma or GED equivalent
- Prior security, customer service, or administrative experience is a plus
- Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire
- Fully vaccinated against seasonal Influenza and COVID-19 or exempt by medical or personal reasons
- Ability to think independently and solve problems
- Excellent communication and interpersonal skills
Job Duties
- Serve as the first point of contact for patients and visitors
- Verify authorization for entry and legitimate business on hospital property
- Provide directions and general information to guests
- Assist visitors requiring special assistance
- Use independent judgment and problem-solving skills in the absence of direct supervision
- Employ exceptional customer service techniques
- Ensure safety and security within the facility
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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