Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.50 - $27.50
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
competitive pay
Comprehensive benefits package
Earned Time Off
employee Wellbeing Program
403B Retirement Plan with company match
Tuition Assistance
Professional growth opportunities
Job Description
Southcoast Health is a respected not-for-profit, charitable health system operating multiple hospitals, clinics, and health care facilities across Southeastern Massachusetts and Rhode Island. It is deeply embedded in local communities, offering inclusive and ethical work environments where skilled caregivers provide world-class, comprehensive healthcare services close to home. This commitment to both patients and employees has earned Southcoast Health the accolade of being voted 'Best Place to Work' for seven consecutive years, reflecting its positive workplace culture and dedication to excellence. The organization prides itself on fostering a culture of well-being that embraces, respects, and celebrates diversity among its workforce and... Show More
Job Requirements
- High school diploma or GED equivalent
- Prior experience in security, customer service, or administrative roles preferred
- Completion of MOAB de-escalation training within 120 days of hire
- Full vaccination against seasonal influenza and COVID-19 or approved exemption
- Availability for flexible shifts including weekends, holidays, and on-call rotations
- Ability to provide excellent customer service and maintain professionalism at all times
Job Qualifications
- High school diploma or GED equivalent required
- Prior security, customer service, or administrative experience a plus
- Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire
- Must be fully vaccinated against seasonal influenza and COVID-19 or have an approved exemption
- Strong interpersonal and communication skills
- Ability to think critically and resolve issues independently
Job Duties
- Operate as the first point of contact and source of information for patients and guests
- Ensure all visitors and entrants are authorized or have legitimate business on the property
- Employ exceptional customer service skills to welcome and assist visitors
- Provide directions and support to visitors needing special assistance
- Think independently and use problem-solving skills in the absence of direct supervision
- Maintain a safe and welcoming environment for patients, visitors, and staff
- Participate in on-call, weekend, and holiday rotations as scheduled
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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