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Public Safety Monitor-Front Desk

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $26.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
Comprehensive benefits package
generous earned time off
employee Wellbeing Program
403B Retirement Plan with company match
Tuition Assistance
Professional growth opportunities

Job Description

Southcoast Health is a respected not-for-profit, charitable health system serving Southeastern Massachusetts and Rhode Island. With multiple hospitals, clinics, and healthcare facilities nestled within local communities, Southcoast Health is dedicated to providing world-class, comprehensive healthcare services close to home. The organization prides itself on fostering an inclusive and ethical workplace where skilled caregivers treat patients with compassion and excellence. For seven consecutive years, Southcoast Health has been honored as the 'Best Place to Work,' highlighting its commitment to both employee well-being and outstanding patient care.

The role of Public Safety Monitor-Front Desk is a vital position within Southcoast Health, specifi... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Prior security, customer service, or administrative experience preferred
  • Completion of MOAB de-escalation training within 120 days of hire
  • Full vaccination against seasonal influenza and COVID-19 or official exemption
  • Ability to work 20 hours per week including evening shifts, weekends, and holidays
  • Strong customer service and communication skills
  • Capability to work independently and problem-solve

Job Qualifications

  • High school diploma or GED equivalent
  • Prior security, customer service, or administrative experience a plus
  • Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire
  • Must be fully vaccinated against seasonal influenza and COVID-19 or provide an exemption statement

Job Duties

  • Serve as first point of contact for patients and visitors
  • Verify authorization and legitimate business for entry
  • Provide directions and information courteously
  • Assist visitors needing special assistance
  • Employ exceptional customer service skills
  • Use problem-solving skills independently
  • Maintain a secure and welcoming front desk environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.