Public Safety Monitor-Front Desk

Providence, RI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $26.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

competitive pay

Earned Time Off

employee Wellbeing Program

403B retirement plan

Tuition Assistance

Federal loan forgiveness

Professional growth opportunities

Job Description

Southcoast Health is a respected not-for-profit, charitable health system serving Southeastern Massachusetts and Rhode Island. With multiple hospitals, clinics, and healthcare facilities, Southcoast Health plays a vital role in providing accessible, comprehensive medical services to local communities. The organization is deeply committed to ethical practices, inclusivity, and offering a supportive workplace environment where caregivers deliver world-class care close to home. Southcoast Health has earned a reputation for excellence, having been voted 'Best Place to Work' for seven consecutive years, which highlights its dedication to fostering a positive work culture and valuing its employees' well-being.

This particular job opportuni... Show More

Job Requirements

High school diploma or GED equivalent
Prior security, customer service, or administrative experience a plus
Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire
Must be fully vaccinated against seasonal Influenza and COVID-19 or exempt through certification
Availability to work day/evening shifts including weekends and holidays
Ability to stand and remain alert during shift hours
Good problem-solving abilities

Job Qualifications

High school diploma or GED equivalent
Prior security, customer service, or administrative experience preferred
Completed Management of Aggressive Behavior (MOAB) de-escalation training within 120 days of hire
Ability to deliver excellent customer service
Strong communication and interpersonal skills
Ability to work independently and make decisions in high-pressure situations

Job Duties

Serve as the first point of contact for patients and visitors
Verify authorization and legitimate purpose for all individuals entering the facility
Provide directions and information to visitors
Assist visitors requiring special accommodations or help
Use problem-solving skills to operate independently without direct supervision
Employ Management of Aggressive Behavior (MOAB) techniques to de-escalate situations
Maintain a safe and secure environment at the front desk area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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