Public Safety Monitor-Front Desk

New Bedford, MA, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $26.00

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

competitive pay

Earned Time Off

employee Wellbeing Program

403B Retirement Plan with company match

Tuition Assistance

Professional growth opportunities

Customized leadership training

Job Description

Southcoast Health is a not-for-profit, charitable health system providing exceptional medical services throughout Southeastern Massachusetts and Rhode Island. Comprising multiple hospitals, clinics, and healthcare facilities, Southcoast Health is dedicated to offering comprehensive, world-class care while maintaining close connections to the local communities they serve. Southcoast Health fosters an inclusive and ethical workplace culture that prioritizes respect, diversity, and inclusion among its employees and patients. Recognized as the "Best Place to Work" for seven consecutive years, the organization prides itself on its commitment to employee well-being, professional growth, and innovation in healthcare.

The role of Public Safety Monitor-Front Desk at Southc... Show More

Job Requirements

High school diploma or GED equivalent
Prior security, customer service, or administrative experience a plus
Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire
Must be fully vaccinated against seasonal influenza and the COVID-19 virus or exempt by medical or personal reasons
Ability to work flexible shifts with weekend, holiday, and on-call rotations
Strong customer service orientation
Ability to work independently with minimal supervision

Job Qualifications

High school diploma or GED equivalent
Prior security, customer service, or administrative experience preferred
Ability to manage aggressive behavior (MOAB) with required de-escalation training within 120 days of hire
Excellent communication and interpersonal skills
Strong problem-solving ability
Ability to work flexible shifts, including weekends, holidays, and on-call rotations

Job Duties

Serve as the first point of contact for patients and guests
Monitor and control access to the facility
Provide exceptional customer service and assistance
Offer directions and support to visitors needing special assistance
Respond independently to issues using problem-solving skills
Enforce safety and security protocols
Maintain a welcoming and secure front desk environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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