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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.50
Work Schedule
Weekend Shifts
Job Description
DoubleTree by Hilton Hotel Irvine Spectrum is a distinguished hotel situated in the vibrant Irvine Spectrum Business Park in Southern California, a key hub known as the technological coast. This upscale property is part of the prestigious Hilton portfolio, renowned for its commitment to excellent hospitality and delivering unparalleled guest experiences. Here, team members are valued, supported, and encouraged to take proactive steps to ensure every guest's stay is memorable. The hotel prides itself on an environment where employees feel cared for and recognized, creating a warm and inviting atmosphere for both guests and staff.
Pacific Hospitality Group, ... Show More
Pacific Hospitality Group, ... Show More
Job Requirements
- No formal education required
- prior housekeeping experience in a hotel environment preferred
- requires ability to serve needs of guests through verbal interactions
- contacts sometimes contain confidential/sensitive information so requires ability to use discretion
- must demonstrate positive attitude and professional demeanor
- requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
- requires ability to perform basic math skills such as addition, subtraction, multiplication and division
- ability to read and comprehend simple instructions, short correspondence and memos
- due to cyclical nature of hospitality industry, team members may be required to work varying schedules including holidays, weekends and alternate shifts
- must complete training on proper disposal/handling of sharps such as needles and follow proper procedures
- completes required training as scheduled
Job Qualifications
- No formal education required
- prior housekeeping experience in a hotel environment preferred
- requires ability to serve needs of guests through verbal interactions
- contacts sometimes contain confidential/sensitive information so requires ability to use discretion
- must demonstrate positive attitude and professional demeanor
- requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
- requires ability to perform basic math skills such as addition, subtraction, multiplication and division
- ability to read and comprehend simple instructions, short correspondence and memos
- must complete training on proper disposal/handling of sharps such as needles and follow proper procedures
- completes required training as scheduled
Job Duties
- Sweeps, mops and vacuums floors in assigned areas according to department procedures
- dusts all furniture, pictures and shelves
- polishes wood, marble and other materials in public view
- cleans glass windows, doors and partitions
- empties trash receptacles and replaces trash bags
- thoroughly cleans restrooms including sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with appropriate cleaning agents
- immediately reports any noted repairs or maintenance of guestroom, public areas, or back of the house areas
- resolves guest complaints within scope of authority otherwise refers the matter to management
- notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
- may assist with other housekeeping duties as needed
- returns any items found in public areas to the Housekeeping department and logs appropriate information
- notifies management of unsafe conditions, needed maintenance of any rooms or equipment and any accidents
Job Qualifications
Experience
No experience required
Job Location
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