PRN Certified Medical Assistant (CMA) - H-E-B Wellness (1099) - Corpus
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $21.25
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career Development
Ownership opportunity
Job Description
H-E-B Wellness Primary Care is a part of the reputable H-E-B company, known for its commitment to delivering exceptional healthcare and retail experiences. As a leading omnichannel retailing company, H-E-B emphasizes a partner-owned culture, meaning that people are the most valuable resources driving innovation, growth, and success. The healthcare division focuses on accessible, convenient, engaging, and comprehensive care with services that include primary care, health coaching, physical medicine, and care navigation. H-E-B Wellness Primary Care is dedicated to helping everyone live the healthiest life possible, providing a level of healthcare service that partners and patients have never experienced before.
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Job Requirements
- High school diploma or equivalent
- Experience as a medical assistant, admissions rep, or in-clinic support
- Medical Assistant certification (CMA)
- Basic Life Support (BLS) certification
- 1+ years of experience in office or medical work
- Experience in customer service
- Ability to sit/stand for extended periods
- Ability to regularly lift up to 20 lbs
- Ability to work extended hours and/or rotating schedules
- Knowledge of medical terminology
- Proficiency in MS Office and related software
- Advanced interpersonal and communication skills
- Strong organization and follow-through
- Ability to manage multiple priorities
- Ability to work independently and as part of a team
Job Qualifications
- High school diploma or equivalent
- Graduate of an accredited medical assistant or surgical technician program (preferred)
- Medical Assistant certification (CMA)
- Basic Life Support (BLS) certification
- 1+ years of experience in office, clerical, or medical work
- medical assistant, admissions rep, or clinic support (preferred)
- 1+ years of experience in phlebotomy/blood drawing (preferred)
- Experience in customer service
- Experience working with electronic health records (preferred)
- Knowledge of medical terminology
- Proficiency in MS Office, related software/applications
- Advanced interpersonal, customer service, and issue-resolution skills
- Advanced written/verbal communication skills
- Strong organization and follow-through skills
- attention to detail
- Bilingual skills (English-Spanish) a plus
- Ability to quickly learn new procedures/processes
- Ability to comfortably, efficiently manage multiple priorities and shift focus between tasks
- Ability to project process ownership, accountability, and initiative
- Ability to work as part of a team
- ability to work with minimal supervision
- Ability to apply good judgment and logic in performing duties and responding to customer needs
Job Duties
- Welcomes each guest warmly and professionally
- provides a caring environment
- handles guest interactions with the highest level of hospitality
- responds to all requests personably, accurately, and in a timely manner
- accommodates special requests when possible
- Assists with check-in process
- processes transactions required to begin or complete patient visits
- Provides exceptional customer service
- manages multi-phone line system
- answers calls
- schedules appointments
- maintains clinic calendar and scheduling
- responds to emails
- Resolves patient complaints
- assists patients in all Clinic-related inquiries
- Promotes H-E-B Wellness Primary Care services
- Develops an understanding of H-E-B-sponsored health insurance (e.g., co-pays, co-insurance, and related benefits-specific offerings)
- Develops in-depth understanding of eligibility files, check-in technology, electronic health record system, and overall workflow related to care delivery
- Serves as a resource to patients
- facilitates coordination of patient care
- Assists with patient referral process, and associated follow-ups
- Obtains referring physician orders and outside facility images/reports as necessary
- Performs patient intake interviews
- takes medical histories
- checks/records vital signs
- Draws blood
- administers medications, including injections
- collects lab specimens
- assists physicians with exams/other medical procedures
- provides clinic support
- Replenishes medical supplies/materials
- Maintains collaborative, professional relationships with clinic staff
- Ensures adherence to HIPAA regulations
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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