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Whataburger

Porter

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career advancement opportunities
Training and Development

Job Description

Whataburger of Mesquite, Inc. is a proud member of the Whataburger family, a renowned fast-food restaurant chain specializing in freshly prepared, American-style hamburgers and other savory offerings. Established to provide top-notch, made-to-order food accompanied by excellent customer service, Whataburger has become an iconic brand in the fast-food industry, celebrated for its commitment to quality and community values. Located in Mesquite, Texas, this branch seeks to uphold the Whataburger legacy by ensuring every customer enjoys a consistently satisfying dining experience in a clean, friendly, and comfortable environment. Whataburger is dedicated to nurturing employee growth through continuous training and development, fostering a... Show More

Job Requirements

  • High school diploma or equivalent
  • prior food service experience preferred
  • availability to work flexible shifts including weekends and holidays
  • ability to stand for long periods
  • ability to lift up to 50 lbs
  • capability to adhere to food safety and cleanliness standards
  • good communication skills
  • reliable and punctual
  • willingness to participate in required training and certification programs

Job Qualifications

  • High school diploma or equivalent
  • prior experience in food service environments preferred but not required
  • ability to work flexible hours including nights, weekends, and holidays
  • strong communication skills
  • ability to follow instructions and work as part of a team
  • basic knowledge of food safety and sanitation practices
  • physical ability to perform manual tasks and stand for prolonged periods
  • willingness to learn and achieve certification in various operational stations
  • customer service orientation
  • ability to handle fast-paced work environment

Job Duties

  • Protects and promotes the Whataburger Brand at all times
  • notifies a member of the management team with sufficient lead time when unable to report to work as scheduled
  • checks with management prior to leaving the restaurant at the scheduled time
  • recognizes and communicates customer service problems to the manager on duty
  • attends all meetings and training sessions as required by management
  • submits requests for work schedule changes according to management guidelines
  • demonstrates Whataburger's Family Value Proposition, Pride, Care, and Love
  • continues to learn and improve job skills as directed through performance appraisals
  • learns and adheres to the guidelines set by Company policy
  • demonstrates respect for all Whataburger Family Members and treats each with dignity
  • stands out as a role model for others through daily interactions and leadership example and as a resource for other team members
  • ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a no excuses mentality
  • supports food production through the preparation and stocking of various food items as directed by a member of management
  • promotes excellence in customer relations to the rest of the team
  • performs maintenance tasks as scheduled, or assigned
  • actively participates in all current sales promotions/marketing events during work time
  • operates all designated food production or customer service stations, as directed
  • learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.
  • achieves certification at the specific stations associated with a position
  • accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers
  • stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained
  • demonstrates knowledge of proper storage procedures upon delivery of all produce items
  • practices First-In/First-Out (FIFO)
  • efficiently prepares all produce items to maintain proper par levels, using the proper food handling, rotations (FIFO) and storage procedures
  • maintains sufficient amounts of prepped produce for the next shift
  • efficiently prepares sufficient amounts of the needed products as assigned using the proper handling, rotation, and storage procedures
  • follows established recipes for preparing and serving Whataburger's products
  • maintains all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times
  • utilizes proper cutting surfaces
  • follows correct procedures for lifting and carrying heavy items
  • mops spills or leaks quickly to prevent accidents
  • notifies the management person on duty of any leaks or equipment failures such as refrigerators/freezers are not maintaining proper temperatures
  • demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals
  • cleans the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units
  • disposes of all trash properly
  • achieves certification in all cleaning and sanitation procedures
  • assumes additional responsibilities as assigned
  • establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member
  • supports customer service by stocking stations with an appropriate amount of items to assure continuous service
  • understands the order of work relating to taking, preparing, and delivering customer orders
  • answers the phone in a courteous, articulate manner, according to Whataburger procedure
  • demonstrates fiscal responsibility with all Company assets
  • follows company cash handling policies
  • must be able to lift up to 50 lbs
  • must have the ability to stand during entire shift
  • ability to reach, bend, stoop, lift, shake, stir, pour, carry and push
  • ability to read (Orders on tickets, Menu Board, receipts, etc.)
  • frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items
  • frequent washing of hands

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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