Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Fire Lake Grand Casino is a premier gaming establishment located within the Citizen Potawatomi Nation. Renowned for its vibrant casino atmosphere and exceptional customer service, Fire Lake Grand Casino offers a dynamic workplace where entertainment meets hospitality. As part of a respected Native American enterprise, the casino not only focuses on delivering top-tier gaming experiences but also prioritizes the personal and professional growth of its employees. The organization is a significant contributor to the local economy and the cultural heritage of the Citizen Potawatomi Nation, emphasizing community involvement and cultural preservation alongside business objectives.
The facility is well-equipped with mod... Show More
The facility is well-equipped with mod... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in casino operations or related field
- ability to work various shifts including nights and weekends
- strong organizational and multitasking abilities
- excellent problem-solving skills
- effective communication skills
- knowledge of gaming industry regulations
- ability to manage and motivate staff
- proficiency with computer software
- physical capability to perform minimal lifting and walking
- ability to work in a busy, smoke-filled environment
Job Qualifications
- high school diploma or equivalent
- prior supervisory experience in a casino or hospitality environment preferred
- knowledge of Indian gaming regulations and compliance
- strong leadership and team management skills
- proficient in Microsoft Office and data management software
- excellent communication and interpersonal skills
- ability to handle complex and stressful situations
- experience with customer service and promotions coordination
Job Duties
- Coach and train Players Club staff
- schedule shifts and manage staff performance
- prepare and maintain required documentation
- communicate promotions and event details to casino guests
- motivate staff to maximize contributions
- monitor and manage performance objectives
- handle disciplinary actions professionally
- manage requisitions and purchases with manager approval
- problem-solve and make effective decisions
- maintain appropriate department supplies
- perform administrative functions including data management and accounting
- coordinate with Promotions and Events Coordinators for staff training
- perform additional duties as assigned by the Players Club Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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