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Personal Care Specialist (Full Time)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career Development

Job Description

Green Thumb Industries (GTI) is a leading cannabis consumer packaged goods company dedicated to building a healthier, happier world through the power of cannabis. GTI operates with a commitment to well-being, inclusivity, and responsible business practices, serving diverse communities across multiple states with quality cannabis products and exceptional retail experiences. As an organization, GTI emphasizes humility, hard work, gratitude, transparency, collaboration, and a growth mindset grounded in well-being. The company fosters an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought, with a strong commitment to economic opportunities in communities... Show More

Job Requirements

  • Must have the ability to perform tasks for prolonged periods during scheduled shifts
  • move about the dispensary to fulfill work assignments and assist patients and/or customers
  • remain in a stationary position if required
  • converse and communicate verbally and in writing with individuals and groups
  • operate point of sale system, computer, and office productivity machinery
  • prepare patient and/or customer orders
  • inspect and receive detailed information such as patient/customer dates of birth, orders, or inquiries
  • move inventory and materials weighing up to 30 pounds independently
  • position self to move inventory and materials in storage areas

Job Qualifications

  • At least one year of customer service experience
  • preference for candidates with specialty, customer-facing retail experience
  • meet the scheduling and availability requirements including ability to work varying shifts such as mornings, days, nights, and weekends
  • must have reliable, responsible, and dependable attendance
  • must be 21 years or older
  • must pass all required background checks including state-specific cannabis employment requirements
  • possess valid driver's license or state ID
  • must be and remain compliant with all legal or company regulations for working in the cannabis industry
  • prior cannabis experience not required

Job Duties

  • Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
  • play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
  • utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's needs
  • promote a work environment that is positive, communicative, patient and/or customer-oriented
  • assist in verifying order deliveries for accuracy
  • provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
  • ensure local and state cannabis regulations are properly enforced and upheld
  • ensure sales floor is properly stocked and presence of the store is well maintained and compliant
  • maintenance of hard copy files as required
  • follow security measures and safety compliance procedures
  • complete duties at assigned workstations, such as front of house check in, sales floor, POS, curbside, roll thru, back of house fulfillment, receiving, replenishment, inventory counts, maintenance, uphold cleanliness, safety, and presentation standards throughout the dispensary
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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