Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
retirement plans
paid leave
Professional development opportunities
Flexible Schedule
Employee assistance program
Paid Time Off
Job Description
The University of Florida (UF) is a prestigious public research university located in Gainesville, Florida, renowned for its commitment to excellence in education, research, and community engagement. Within the university, the University of Florida Performing Arts (UFPA) operates as a leading cultural presenter, dedicated to fostering a dynamic and inclusive arts environment for the North Central Florida community as well as the campus itself. UFPA showcases world-class performances spanning music, dance, theater, and spoken word, enriching the cultural landscape through a diverse seasonal lineup. The presenting venues include the Curtis M. Phillips Center for the Performing Arts, a 1,700-seat main... Show More
Job Requirements
- bachelor’s degree or a high school diploma and four years of appropriate experience
- willingness to work irregular hours including evenings weekends and variable shifts
- excellent organizational and communication skills
- ability to supervise staff and volunteers
- proficiency in basic computer applications
- commitment to upholding ADA accessibility and safety standards
- ability to handle multiple responsibilities simultaneously
- prior experience in customer-facing roles preferred
Job Qualifications
- bachelor’s degree or equivalent experience
- experience in event management performing arts venue operations or similar
- demonstrated leadership experience
- strong customer service and interpersonal skills including comfort with public speaking and facilitating group training
- ability to manage multiple priorities in a fast-paced environment
- proficiency with Microsoft Office including Outlook Word Excel
- proven ability to collaborate effectively across teams and departments
Job Duties
- overseeing reception office operations including visitor services mail phone coverage lost and found parking permits and event tracking
- coordinating day-to-day front-of-house operations
- developing managing and publishing FOH staffing schedules for performances rentals rehearsals and special events
- supervising FOH staff and volunteers during events including ushers reception staff and other event personnel
- recruiting training onboarding and supporting hourly FOH staff and volunteers
- planning and executing volunteer recognition training and engagement events
- supporting payroll tracking recordkeeping and event expense reconciliation
- collaborating closely with the event services coordinator and operations leadership to support seamless event execution
- upholding UFPA standards related to customer service ADA accessibility safety procedures and risk management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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