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Patient Service Representative - SRS Float - Variable - PRN
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $27.66 - $31.84
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
flexible scheduling
Job Description
Sharp HealthCare is a leading healthcare organization committed to delivering exceptional medical services and fostering a patient-centered environment. Known for its comprehensive network of hospitals, clinics, and specialty care centers, Sharp HealthCare continuously strives to provide high-quality care while supporting the health and well-being of the communities it serves. Sharp's approach emphasizes innovation, compassion, and collaboration, creating a workplace that values teamwork and promotes professional development among its employees. The organization upholds a strong commitment to customer service and operational excellence, aligning its mission and goals to ensure patients receive timely and efficient care.
This position involves representing Sharp R... Show More
This position involves representing Sharp R... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year customer service experience
- ability to work variable shifts including weekends as needed
- proficiency in typing at least 30 words per minute with minimal errors
- knowledge or experience in medical reception preferred
- ability to handle patient billing and insurance inquiries
- effective verbal and written communication skills
- ability to collaborate within a team environment
Job Qualifications
- High school diploma or equivalent
- completion of a medical receptionist or equivalent training program preferred
- at least 1 year of customer service experience
- knowledge of medical terminology preferred
- experience in a medical or hospital setting preferred
- strong communication and teamwork skills
Job Duties
- Provide patients with appointments, information, and operational support services
- register patients and update demographic and insurance information
- confirm insurance eligibility and obtain service authorizations
- resolve billing and insurance-related issues with patients
- answer incoming calls promptly and professionally
- schedule appointments following provider guidelines and update patient information
- maintain departmental supplies and support daily operational flow
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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