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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.19 - $27.58
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Tuition Reimbursement
Job Description
UPMC Hamot is a premier healthcare institution serving the Erie region as the only Level II Trauma Center available 24/7. Known for its commitment to delivering comprehensive and life-saving care, UPMC Hamot caters to a diverse community requiring robust emergency medical services. The hospital continuously strives to uphold its mission of caring for the community during critical moments by ensuring patient-centered care and advanced medical treatment. The facility's dedication to excellence and its status as a leading healthcare provider make it a trusted destination for patients facing emergencies and seeking urgent medical attention.
The role of Patient and Family Con... Show More
The role of Patient and Family Con... Show More
Job Requirements
- High school diploma or equivalent or active high school/GED program enrollment or one year previous job experience
- Ability to follow written and verbal instructions
- Desire to provide exceptional patient and family experience
- Ability to work full-time evening shifts
- Willingness to perform physical tasks such as cleaning and patient transportation
- Commitment to maintaining cleanliness and safety standards
- Adherence to infection control protocols
Job Qualifications
- High school diploma or active enrollment in high school/GED program or one year previous job experience
- Ability to follow written and verbal instructions
- Previous healthcare or customer service experience is a plus
- Compassion and strong interpersonal skills
- Ability to maintain confidentiality
- Familiarity with hospital policies and patient privacy regulations
- Effective communication skills
Job Duties
- Greet patients and families warmly and provide verbal directions and escort assistance
- Disseminate patient information to visitors while respecting confidentiality
- Assist with parking cashier functions and patient scooter issuance
- Clean and organize assigned patient and public areas following established procedures
- Assemble and serve meals according to patient dietary orders
- Transport patients and equipment safely between designated hospital locations
- Retrieve, set up, and maintain telehealth carts for patient appointments
- Order, organize, and deliver supplies and equipment
- Answer unit phones and respond to call lights
- Round hourly to ensure all responsibilities are met satisfactorily
- Follow all infection control procedures
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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