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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.66 - $35.96
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Disability insurance
Job Description
The City of Lakewood is a vibrant and progressive municipality committed to delivering exceptional services to its residents and visitors. Renowned for its dedication to community values such as performance excellence, leadership, respect, and collaboration, the city strives to maintain a welcoming environment where every individual, whether a citizen or an employee, is treated with respect, relevance, and importance. Serving an active population with a love for the outdoors, Lakewood places a strong emphasis on innovation, customer service, dedication, passion, and engagement in all its operations and initiatives.
As part of its ongoing commitment to these principles, the Cit... Show More
As part of its ongoing commitment to these principles, the Cit... Show More
Job Requirements
- High school diploma or equivalent
- six or more months experience coordinating the work of others
- six or more months general office management
- must maintain current CPR and First Aid certifications within 3 months of employment
- valid Colorado driver’s license and acceptable driving record
- ability to work a variety of schedules including weekends and holidays
- ability to exercise tact and discretion in handling confidential personal information
- ability to operate passenger vehicle for occasional transportation within and outside the park
Job Qualifications
- High school diploma or equivalent
- six or more months experience coordinating the work of others
- six or more months general office management
- preferred experience working with and coordinating volunteer programs
- preferred experience working with recreation point of sale and registration software for park passes, programs, camping and picnic sites
- proficiency in Microsoft Word, Excel, PowerPoint and Outlook
- ability to coordinate work of seasonal staff
- excellent customer service and communication skills
- ability to work independently and as part of a team
- ability to handle multiple tasks with attention to detail
- good organizational skills and flexibility
- ability to work weekends and holidays
- ability to handle confidential information with tact and discretion
- valid Colorado driver’s license
Job Duties
- Manages public information desk dispensing accurate park information, greeting visitors, and answering questions about local wildlife and park history
- takes high volume reservations, sells camping passes and collects fees for annual and daily park passes, sells merchandise, and completes registrations for programs and events
- prepares revenue deposits and completes all required revenue reporting, assists with daily and month-end reconciliation, processing of purchase orders and invoice payments
- serves as staff expert on point of sale and reservation software programs and provides administrative support to park staff
- maintains visitor center inventory
- answers phones, takes accurate messages and returns calls
- operates base station radio to relay information to staff in the field and serves as park dispatch during emergencies
- oversees new hire processing and paperwork collection
- supervises, trains and schedules variable and volunteer visitor center staff to effectively cover hours of operation
- conducts regular updates to the park website and social media pages to ensure accuracy of information
- develops engaging social media content that highlights departmental initiatives, promotes stewardship of natural resources, and incorporates principles of environmental education to inform and inspire the community
- leads the coordination of the park volunteer program including recruitment, training, scheduling, tracking hours, recognition events, logistical aspects of volunteer events, and serving as the daily point of contact
- manages the special event program by processing requests, coordinating logistics and scheduling, and keeping staff informed
- assists with and leads components of the development, planning and coordination for a variety of park programs and special events
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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