Overnight Valet - Coronado Island Marriott - (Sat & Sun) $19.10/HR + Tips
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences through attentive and compassionate service. With a strong commitment to customer satisfaction, Towne Park serves millions of patients, visitors, and guests daily, making a positive impact in healthcare and hospitality environments nationwide. The company values its employees as essential contributors to their mission, fostering a workplace culture that emphasizes professionalism, kindness, and meaningful connection.
The Guest Service Associate role at Towne Park plays a critical part in delivering high-quality hospitality services that enhance guest satisfaction. This position involves direct interaction with guests, ensuring their parking and ... Show More
The Guest Service Associate role at Towne Park plays a critical part in delivering high-quality hospitality services that enhance guest satisfaction. This position involves direct interaction with guests, ensuring their parking and ... Show More
Job Requirements
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read, write, and comprehend standard English
- Ability to present information effectively to guests, clients, and employees
- Basic math skills including addition, subtraction, multiplication, and division
- Understanding of 24 hour and military time systems
- Understanding of parking rates and timing
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide information about facility outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon guest arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information accurately including key tags, guest folios, vehicle location, damage surveys, and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Location
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