Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in the hospitality-focused parking services industry, headquartered in Nashville, Tennessee. PMC specializes in providing a comprehensive range of parking management solutions including valet services, self-parking management, shuttle services, event parking, and porter/bell services. Serving a broad spectrum of clients across various industries such as hotels, resorts, healthcare facilities, and event venues, PMC is committed to delivering exceptional service through a guest-first philosophy. This commitment to excellence ensures that PMC not only provides operational parking solutions but also enhances the overall guest experience by acting as an extension of their clients’ hospitality... Show More
Job Requirements
- High school diploma or GED
- Previous customer service experience preferred
- Valid driver's license and reliable transportation
- Acceptable motor vehicle record
- Pass and maintain clean background check
- Ability to stand, walk, run short distances and lift up to 50 lbs for extended periods
- Availability to work evenings, weekends and holidays
- Compliance with company policies and safety guidelines
- Professional appearance
Job Qualifications
- High school diploma or GED required
- Previous customer service experience preferred
- A helpful attitude and strong customer service mindset are essential
- Valid driver's license and reliable transportation
- Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
- Must successfully pass and maintain a clean background check
- Deliver exceptional guest service through clear, professional communication and active listening
- Create welcoming, personalized interactions that reflect company standards and enhance the guest experience
- Adhere to company policies and procedures
- Effectively adapt to changing environments and manage multiple responsibilities
- Remain flexible and professional in the face of unexpected challenges
- Follow instructions, maintain schedules, and complete tasks on time
- Adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace
- Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods
- Must be available to work evenings, weekends, and holidays as needed
- Maintain professional appearance, including uniform and grooming standards
- May be required to use personal cell phones for work-related communication and access to work systems or applications
- Reimbursement for work-related phone use will be provided in accordance with company policy
Job Duties
- Vehicle inspections - check for damage and record vehicle details on claim tickets
- Safety - safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines
- Compliance - clock in/out for shifts and breaks on time, and report tips accurately
- Housekeeping - keep the valet area clean, organized, and presentable at all times
- Customer service and teamwork - handle guest concerns politely, solve problems quickly, and support a positive team environment
- Attendance and professionalism - arrive on time, in full uniform, and ready to work
- Additional duties - help with other tasks as needed to support the team and daily operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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