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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.25 - $19.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional guest experiences primarily through its comprehensive parking and valet solutions. With a strong commitment to customer satisfaction, Towne Park serves millions of patients, visitors, and guests across a variety of locations such as hospitals, hotels, and urban venues. The company prides itself on fostering a work environment where employees can make a genuine impact by delivering compassionate and attentive service that enhances the overall experience of those they serve. Towne Park is known not only for its operational excellence but also for its empowering culture that encourages employees... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write standard English
- Ability to understand and follow simple instructions
- Physical ability to handle luggage and park vehicles safely
- Availability for night shift from 11:00 pm to 7:00 am
- Willingness to work outdoors in various weather conditions
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and perform multiplication and division with 10s and 100s including US money operations
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tags, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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