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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $17.50
Work Schedule
Night Shifts
Benefits
Medical
Dental
Vision
Supplemental Insurance
Paid Time Off
Holidays paid at time and a half
Employee Social Events
Training and development programs
Job Description
Home2 Suites By Hilton - Ramsey, MN is a franchised hotel managed by First Call Hospitality, a well-established hotel management company with over 50 properties under its belt. First Call Hospitality prides itself on delivering exceptional training and development opportunities while providing a stable and long-term work environment for its employees. The company is recognized for caring deeply about its hotels, owners, guests, and associates alike, making it a quality organization to be a part of in the hospitality industry. The hotel's core values emphasize teamwork and bringing the best effort every day, fostering a unique culture where employees are... Show More
Job Requirements
- Must have a professional, warm, and approachable disposition
- fluently read, write, and speak English
- demonstrated ability to remain level-headed in hectic and tense situations
- ability to complete tasks accurately and on time while working alone with little to no direct supervision
- availability to work overnight shifts
Job Qualifications
- High school diploma or equivalent
- excellent communication skills
- prior experience in hotel front desk or customer service preferred
- ability to handle cash and perform accounting tasks
- proficiency with hotel property management systems
- strong problem-solving skills
- ability to work independently during overnight shifts
Job Duties
- Post, report, and balance the daily transactions and payments of the hotel’s lodging operation and the other various outlets of the hotel for end-of-day reporting
- perform the required end of day routines on the applicable hotel systems
- attend to guest registration, room assignments, and special requests
- take, modify, and update room reservations
- accurately record and process guest charges, credits, and payments
- assist and respond to all guest inquiries in person, phone, or email as appropriate
- deliver the brand and company promises
Job Qualifications
Experience
No experience required
Job Location
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