Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $17.00
Work Schedule
Night Shifts
Benefits
Compensation
Comprehensive Benefit Packages
Hotel Room Discounts
discounts on food and beverages
professional development and advancement opportunities
Job Description
DelMonte Hotel Group is a distinguished leader in the hospitality industry, known for its commitment to providing exceptional guest experiences and fostering a supportive work environment for its employees. With a presence spanning multiple locations globally, DelMonte Hotel Group emphasizes a culture of growth, inclusivity, and professional development, making it a sought-after employer in the hotel and lodging sector. This company not only prioritizes guest satisfaction but also values the contributions and well-being of its team members, creating a family-like atmosphere that encourages long-term career paths within the organization.
We are currently seeking enthusiastic and experienced individuals to ... Show More
We are currently seeking enthusiastic and experienced individuals to ... Show More
Job Requirements
- 1 to 3 months related experience
- high school diploma or general education degree (GED)
- solid organizational, time-management and prioritization skills
- exceptional customer service skills
- ability to multi-task in a fast-paced environment
- basic computer and administrative skills
- availability to work an overnight schedule
- maintain a valid Driver's License from the state which you reside with no major violations
Job Qualifications
- High school diploma or general education degree (GED)
- 1 to 3 months related experience
- solid organizational, time-management and prioritization skills
- exceptional customer service skills
- ability to multi-task in a fast-paced environment
- basic computer and administrative skills
- availability to work an overnight schedule
- maintain a valid Driver's License from the state of residence with no major violations
Job Duties
- Greet, register, and assign rooms to guests
- answer telephone
- post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests
- make and confirm reservations
- monitor room availability
- block rooms
- program wake-up calls
- handle guest mail and messages
- open and close shifts making cash drops as necessary
- maintain market stock and coffee area as needed
- finalize transactions completed during the day and process credit card transactions
- prepare and print folios for departing guests
- create, print, file and transmit required reports
- compile daily sales figures and complete the daily reports
- complete end of month procedures
- ensure hotel PMS system is in balance with the reservations system and correct any discrepancies
- provide guests information pertaining to hours and available services of the hotel (i.e. restaurant, lounge, room service)
- provide guests with directions and information regarding the local area
- assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas
- assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance and report deficiencies
- schedule shuttle runs for guests (hotels with shuttle only)
- provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only)
- perform laundry duties as needed (Fairfield Inn only)
- set up continental breakfast (Fairfield Inn only)
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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