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Planned Companies logo

Overnight Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Employee assistance program

Job Description

Planned Companies is a reputable property management and lifestyle services company dedicated to enhancing the living experience for tenants, guests, and vendors in residential and commercial properties. Known for its commitment to maintaining properties that are not only presentable but also safe and welcoming, Planned Companies operates with the core belief that the quality of tenant interaction is as vital as the physical state of the property. With a strong presence in key markets including Jersey City, NJ, the company integrates high standards of professionalism and personalized service into every aspect of its operations. Planned Lifestyle Services (PLS), a specialized... Show More

Job Requirements

  • 3+ years of customer service experience
  • desire and passion to provide a warm and welcoming hello to everyone
  • excellent written and verbal communication and basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management
  • ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • excellent written and verbal communication skills
  • basic computer proficiency
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured with good multitasking and time-management skills

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • plan and organize on-site events
  • provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • document, secure and track mail, deliveries, and vendor services at designated areas
  • answer telephones, monitor lobby as well as maintain and control keys & access cards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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