Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Courtyard by Marriott Detroit Metro Airport Romulus is part of Marriott International, a globally recognized leader in the hospitality industry known for delivering exceptional guest experiences across a diverse portfolio of brands. Marriott International is committed to fostering an inclusive work environment where associates from all backgrounds are valued and celebrated, reflecting the rich blend of culture, talent, and experiences that drive the company's success. The Courtyard brand was originally designed to meet the needs of business travelers and continues to innovate, striving to create environments that empower guests regardless of the purpose of their trip. Each Courtyard location is... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- at least one year of related work experience
- at least one year of supervisory experience
- availability for evening shift from 3:00 PM to 11:00 PM
- weekend availability required
- ability to stand, sit, or walk for extended periods
- ability to move objects weighing up to 25 pounds
- excellent communication skills
- ability to follow company policies and safety standards
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least one year of related work experience
- at least one year of supervisory experience
- strong communication and interpersonal skills
- ability to multitask in a fast-paced environment
- proficiency with computer systems
- commitment to customer service excellence
- knowledge of safety procedures
- ability to work weekends and evening shifts
Job Duties
- Complete cashier and closing reports in the computer system
- review shift logs and document pertinent information in logbooks
- contact appropriate departments to resolve guest requests or problems
- process guest check-ins by verifying reservations and guest identity
- sell accommodations to walk-in guests based on availability
- ensure rates match market codes and document exceptions
- charge outlet checks to guest rooms
- assist management in training and motivating employees
- serve as first point of contact for fair treatment procedures
- report accidents and unsafe conditions
- follow company policies and maintain professional appearance
- welcome guests and anticipate service needs
- assist individuals with disabilities
- communicate clearly and professionally
- maintain positive working relationships
- ensure adherence to quality standards
- stand, sit, or walk for extended periods
- move objects up to 25 pounds
- perform additional duties as requested
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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