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Operations Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Our management company has been a cornerstone in the San Diego community for over 45 years, with a strong commitment to maintaining long-lasting relationships with our employees and clients alike. We pride ourselves on upholding a family-oriented atmosphere where dedication, integrity, and teamwork are highly valued. Throughout our extensive history, many of our team members have remained with us from the beginning, creating a stable and supportive work environment that fosters growth and success. We specialize in managing a diverse portfolio of restaurants, including some of the most recognized and beloved brands in the food service industry. Our goal is... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in a supervisory or management role in the food service industry preferably in a quick-service restaurant setting
  • Strong leadership and communication skills
  • Ability to handle high-pressure situations and resolve conflicts calmly and professionally
  • Flexibility to work various shifts including weekends and holidays
  • Knowledge of McDonald’s operational procedures and food safety standards is a plus
  • Demonstrated problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • Further education or relevant certifications in hospitality management is a plus
  • Proven experience in a supervisory or management role in the food service industry preferably in a quick-service restaurant setting
  • Knowledge of McDonald’s operational procedures food safety standards and customer service principles is advantageous
  • Strong leadership and communication skills to effectively manage a diverse team and interact with customers
  • Ability to handle high-pressure situations and resolve conflicts in a calm and professional manner
  • Demonstrated problem-solving skills and a proactive approach to operational challenges

Job Duties

  • Lead and supervise a team of restaurant staff including crew members and shift leaders
  • Train mentor and motivate team members to achieve operational excellence and provide outstanding customer service
  • Conduct performance evaluations set performance goals and provide constructive feedback to foster growth and development
  • Ensure all operational procedures food safety and quality standards are consistently met or exceeded
  • Monitor inventory levels and collaborate with management to order supplies and products as needed
  • Oversee the preparation and cooking of food to maintain consistency quality and presentation
  • Handle customer inquiries complaints and resolve issues promptly and professionally

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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