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McDonald’s

Operations Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule
Retirement Plan

Job Description

Our management company has proudly served the San Diego community for over 45 years, establishing a strong presence with a dedicated team of employees, many of whom have been with us since the very beginning. We are committed to maintaining a supportive and dynamic work environment that fosters employee growth, loyalty, and excellence. Our longstanding reputation is built on our unwavering commitment to quality service, operational efficiency, and a deep respect for our team members and customers alike. As we continue to grow and evolve, we remain dedicated to upholding the values and work ethics that have guided us through... Show More

Job Requirements

  • High school diploma or equivalent
  • Further education or relevant certifications in hospitality management is a plus
  • Proven experience in a supervisory or management role in the food service industry, preferably in a quick-service restaurant setting
  • Knowledge of McDonald's operational procedures, food safety standards, and customer service principles is advantageous
  • Strong leadership and communication skills
  • Ability to handle high-pressure situations and resolve conflicts calmly and professionally
  • Flexibility to work various shifts, including weekends and holidays
  • Demonstrated problem-solving skills and proactive approach to operational challenges

Job Qualifications

  • High school diploma or equivalent
  • further education or relevant certifications in hospitality management is a plus
  • Proven experience in a supervisory or management role in the food service industry, preferably in a quick-service restaurant setting
  • Knowledge of McDonald's operational procedures, food safety standards, and customer service principles is advantageous
  • Strong leadership and communication skills
  • Ability to handle high-pressure situations and resolve conflicts calmly and professionally
  • Demonstrated problem-solving skills and proactive approach to operational challenges

Job Duties

  • Lead and supervise a team of restaurant staff including crew members and shift leaders
  • Train, mentor, and motivate team members to achieve operational excellence and provide outstanding customer service
  • Conduct performance evaluations, set performance goals, and provide constructive feedback to foster growth and development
  • Ensure all operational procedures, food safety, and quality standards are consistently met or exceeded
  • Monitor inventory levels and collaborate with management to order supplies and products as needed
  • Oversee the preparation and cooking of food to maintain consistency, quality, and presentation
  • Handle customer inquiries, complaints, and resolve issues promptly and professionally
  • Adhere to and enforce health and safety regulations and company policies to maintain a safe and clean work environment
  • Conduct regular inspections to ensure compliance with cleanliness and hygiene standards
  • Coordinate with maintenance teams to address equipment issues and promptly resolve any maintenance problems
  • Assist in controlling operational costs and managing the budget to maximize profitability
  • Monitor and report on sales and performance metrics, suggesting improvements to enhance efficiency and revenue
  • Maintain effective communication with restaurant management and fellow supervisors to ensure smooth operations
  • Participate in team meetings, sharing insights and contributing ideas for continuous improvement

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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