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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Basic Life Insurance & AD&D
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
Critical Illness
hospital indemnity
Accident plans
Pet insurance
401(k) participation after 90 days
paid time off (PTO)
Job Description
Ivy Hospitality is a reputable company in the hotel industry known for its commitment to excellent guest services and operational excellence across its properties. As a dynamic hospitality group, Ivy Hospitality focuses on delivering outstanding guest experiences while maintaining high standards of operational efficiency. The company is dedicated to fostering a supportive work environment that values diversity, inclusion, and continuous professional growth. The Operations Manager position is a full-time role with a competitive salary range of $45,000 to $55,000 annually, depending on experience and qualifications. This reflects Ivy Hospitality’s commitment to attracting and retaining top talent in the highly competitive... Show More
Job Requirements
- High school diploma or equivalent education
- Minimum of three years supervisory experience in hotel operations
- Strong communication skills
- Basic computer literacy
- Knowledge of hotel management software
- Ability to stand for extended periods
- Physical ability to lift up to 15 lbs
- Understanding of labor laws and regulations
Job Qualifications
- High school diploma or equivalent education required
- Minimum of three years of supervisory experience in hotel operations with a focus on front desk, housekeeping, and maintenance
- Excellent verbal and written communication skills
- Basic computer skills and knowledge of hotel management software
- Ability to maintain compliance with local, state, and federal laws and regulations
- Ability to stand and move throughout the hotel for up to four hours at a time
- Must be able to lift up to 15 lbs occasionally
Job Duties
- Maximize guest experience and ensure overall service excellence
- Maintain and uphold Brand Standards throughout the hotel
- Direct and coordinate activities of the front desk, housekeeping, reservations, guest services, security, and maintenance departments
- Optimize average daily rate (ADR) and occupancy levels
- Facilitate communication between sales and operating departments
- Monitor daily hurdle points, selling strategies, competitive rates, and internet rates to yield the best room revenue and occupancy rates
- Implement aggressive up-selling strategies to maximize room rates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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