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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Basic Life Insurance & AD&D
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
Critical Illness, Hospital Indemnity & Accident Plans
Pet insurance
401(k) participation after 90 days
paid time off (PTO)
Job Description
Ivy Hospitality is a distinguished hotel management company known for delivering exceptional guest experiences across its portfolio of properties. With a commitment to excellence and a focus on operational efficiency, Ivy Hospitality fosters a welcoming environment for guests and employees alike, aiming to maximize satisfaction, drive financial performance, and ensure a positive return on investment. The company emphasizes adherence to brand standards, safety protocols, and a culture of continuous improvement to maintain its reputation in the competitive hospitality industry.
The Operations Manager role at Ivy Hospitality is pivotal to the smooth functioning and success of the hotel. Reporting di... Show More
The Operations Manager role at Ivy Hospitality is pivotal to the smooth functioning and success of the hotel. Reporting di... Show More
Job Requirements
- High school diploma or equivalent
- minimum of three years supervisory experience in hotel operations
- excellent verbal and written communication skills
- basic computer skills and knowledge of hotel management software
- ability to comply with local, state, and federal laws and regulations
- ability to stand and move throughout hotel up to four hours at a time
- ability to lift up to 15 lbs occasionally
Job Qualifications
- High school diploma or equivalent education required
- minimum of three years of supervisory experience in hotel operations focusing on front desk, housekeeping, and maintenance
- excellent verbal and written communication skills
- basic computer skills and knowledge of hotel management software
- ability to maintain compliance with local, state, and federal laws and regulations
- ability to stand and move throughout the hotel for up to four hours at a time
- must be able to lift up to 15 lbs occasionally
Job Duties
- Maximize guest experience and ensure overall service excellence
- maintain and uphold brand standards throughout the hotel
- direct and coordinate activities of front desk, housekeeping, reservations, guest services, security, and maintenance departments
- optimize average daily rate and occupancy levels
- facilitate communication between sales and operating departments
- monitor daily hurdle points, selling strategies, competitive rates, and internet rates to yield best room revenue and occupancy rates
- implement aggressive up-selling strategies to maximize room rates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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