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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
Employee stock purchase plan
401(k) matching
Tuition Reimbursement
Vision Insurance
Job Description
AvalonBay Communities is a prominent real estate investment trust (REIT) and property management company specializing in the development, construction, and management of high-quality apartment communities across the United States. Founded in 1978, AvalonBay has grown to become one of the leading providers of premium residential living environments, known for its commitment to creating exceptional places that residents are proud to call home. As a publicly traded company, AvalonBay operates with a strong focus on sustainability, community engagement, and innovation in property management technologies. The company’s portfolio is characterized by thoughtfully designed apartment homes with superior amenities, positioned in vibrant neighborhoods... Show More
Job Requirements
- High school diploma or equivalent (GED)
- 5+ years of multi-family or related property management experience
- 2+ years of people management experience
- Experience managing community operations including financials and customer service
- Proven ability to resolve resident issues effectively
- Experience managing vendor contracts
- Ability to use data and reports for problem-solving
Job Qualifications
- High school diploma or equivalent (GED) required
- Bachelor’s degree preferred
- 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management
- 2+ years of people management experience
- Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing
- Ability to exercise professional judgment with composure
- Experience supporting and developing subordinates and providing feedback and coaching to improve performance
Job Duties
- Foster positive relationships with residents, addressing their concerns and resolving issues promptly
- Enforce lease agreements and community policies consistently and fairly
- Organize and manage resident events and initiatives to promote a sense of community
- Prepare and manage the property's budget, including revenue, expenses, and capital improvements
- Oversee office operations, including leasing and resident relations
- Partner with maintenance teams to ensure community upkeep
- Utilize data and reporting tools to develop solutions that sustain customer service excellence and financial performance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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