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Job Overview
Employment Type
Full-time
Part-time
Seasonal
Compensation
Salary
Exact $60,000.00
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Job Description
Stonebridge is a leading hospitality company recognized for its commitment to quality service and guest satisfaction within the hotel industry. Known for operating properties that emphasize comfort, convenience, and exceptional guest experiences, Stonebridge is dedicated to fostering a positive environment for both guests and employees. The company prides itself on its operational excellence, innovative management practices, and investment in staff development, creating opportunities for career growth within a thriving hospitality environment.
This particular position is for an Operations Manager located in Aurora, Colorado, responsible for overseeing the front office and supporting housekeeping management within the hotel. As an int... Show More
This particular position is for an Operations Manager located in Aurora, Colorado, responsible for overseeing the front office and supporting housekeeping management within the hotel. As an int... Show More
Job Requirements
- Two years of front desk experience in hospitality industry
- Associates degree in hospitality management or related field preferred
- Ability to multitask in fast-paced environment
- Strong organizational and time-management abilities
- Proficiency in Microsoft Office Suite and property management systems
- Excellent communication skills
- Ability to remain calm and solve problems under pressure
Job Qualifications
- Two years of front desk experience in the hospitality industry
- Associates degree in hospitality management or related field preferred
- Strong multitasking skills
- Exceptional organizational and time-management skills
- Proficiency in Microsoft Office Suite and hotel property management systems
- Excellent written and verbal communication skills
- Ability to handle stressful situations calmly
- Proven problem-solving skills
Job Duties
- Ensure guests are greeted warmly, checked in efficiently, and allocated rooms promptly
- Handle guest complaints or issues swiftly and professionally
- Oversee cleanliness and maintenance of guest rooms and public areas
- Maximize room occupancy while adhering to overbooking policies
- Ensure effective communication and cooperation between front office, housekeeping, and other departments
- Ensure all charges are correctly posted to guest accounts and credit control procedures are followed
- Oversee daily balancing of hotel accounts and ensure accuracy in financial reporting
- Conduct regular performance appraisals and provide staff training
- Ensure maximum security for guests and belongings, manage hotel entrance accessibility
- Supervise efficient luggage delivery and collection
- Complete required reports and administrative tasks accurately and on time
- Act as Manager on Duty when required, overseeing hotel functions during shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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