Operations Manager

Hackensack, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $70,000.00 - $75,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

Job Description

HHM Hotels is a distinguished hospitality company known for its commitment to exceptional guest service and sustainable practices. Managed by HHM Hotels, this establishment emphasizes a culture built around key values which include People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. With a reputation for delivering premium customer experiences and maintaining high operational standards, HHM Hotels continues to be a leader in the hotel industry. The company is dedicated to not only meeting but exceeding guest expectations, all while implementing environmentally responsible initiatives under its EarthView program.

HHM Hotels is currently seeking an Opera... Show More

Job Requirements

High school diploma or equivalent
1 to 2 years of related experience

Job Qualifications

High school diploma or equivalent
1 to 2 years of related experience

Job Duties

Train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
Ensure quality standards of complimentary food service stations are maintained
Attend weekly meetings to ensure banquet event details are carried out consistent with client requests
Assist Front Desk Manager and Front Office Supervisor in creating Front Office Schedule
Manage labor and food cost expenses to fit within budgets and or updated forecasts
Receive and inspect food orders from third party catering companies
Work shifts crossing over from Breakfast Attendant to Guest Service Agent
Create specific measurable achievable realistic and timely action plans to remedy guest service deficiencies
Work as Manager on Duty when necessary
Follow sustainability guidelines and practices related to HHM’s EarthView program
Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
Perform other duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: