Operations Coordinator (Hawaii Small Business Development Center Director (HISBDC), Oahu)
Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $60,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Flexible Schedule
Employee assistance program
Job Description
The University of Hawaii's Hawaii Small Business Development Center (HISBDC), established in 1990, is a vital resource for small business owners and entrepreneurs across Hawaii. As one of the 63 recipient organizations nationwide funded by the U.S. Small Business Administration's largest matching grant program, HISBDC provides a wide range of services including quality research, consulting, and training workshops that are tailored to assist the local small business community. The organization prides itself on its strong commitment to supporting Hawaii's diverse business environment through delivering hands-on and practical guidance on topics such as business planning, financial management, market analysis, exporting, and... Show More
Job Requirements
- Possession of a baccalaureate degree in business administration, management, finance, economics, or related field from an accredited four-year college or university
- Three years of progressively responsible professional experience in managerial consulting, small business management, or business assistance or any equivalent combination of education and/or professional work experience
- Considerable working knowledge of principles, practices and techniques in starting and operating a successful small business in Hawaii including familiarity with local business conditions and cultural context
- Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with small business operation and non-profit/federally funded grant compliance
- Demonstrated ability to resolve wide ranging complex problems through creative reasoning and logic
- Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals
- Demonstrated ability to operate a personal computer and utilize standard business software including word processing, spreadsheets, and Client Management Software (CRM)
- For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations
- Demonstrated strategic planning and managerial expertise to direct staff and oversee operations
- Must possess professional and technical knowledge to accurately deliver high-level counseling including business planning, finance, and strategic development
- Strong understanding of business finance, lending institutions, and access to capital
- Knowledge of governmental laws, directives, regulations, and policies relevant to a non-profit/federally-funded organization and host institution (RCUH/University)
- Exceptional communication and presentation skills for effectively engaging diverse audiences including clients, officials, and community leaders in both in-person and virtual settings
- Demonstrated ability to work effectively, efficiently, and highly independently exercising strategic planning and sound judgment with confidential information
- Must possess and maintain a valid driver's license and meet all requirements for use of a personal vehicle on the job
Job Qualifications
- Possession of a baccalaureate degree in Business Administration, Management, Finance, Economics, or related field from an accredited four-year college or university
- Three years of progressively responsible professional experience in managerial consulting, small business management, or business assistance or any equivalent combination of education and/or professional work experience
- Considerable working knowledge of principles, practices and techniques in starting and operating a successful small business in Hawaii, including familiarity with local business conditions and cultural context
- Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories related to small business operation and non-profit/federally funded grant compliance
- Demonstrated ability to resolve complex problems using creative reasoning and logic
- Demonstrated ability to interpret and present information clearly in writing, verbally and through reports
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations and individuals
- Demonstrated ability to operate a personal computer and utilize standard business software including word processing, spreadsheets, and Client Management Software (CRM)
- Demonstrated ability to lead subordinates, manage priorities and projects, and manage employee relations for supervisory work
- Demonstrated strategic planning and managerial expertise to direct staff and oversee operations
- Must possess professional and technical knowledge to provide high-level counseling on business planning, finance, and strategic development
- Strong understanding of business finance, lending institutions, and access to capital
- Knowledge of governmental laws, directives, regulations, and policies relevant to non-profit and federally funded organizations and host institution (RCUH/University)
- Exceptional communication and presentation skills for diverse audiences in various settings
- Demonstrated ability to work independently while exercising strategic planning and sound judgment with confidential information
- Must have and maintain a valid driver's license and meet all requirements for use of a personal vehicle on the job
Job Duties
- Provide one-on-one business counseling on complex issues such as financial analysis, capital acquisition, and strategic development
- Provide technical assistance to clients for loan and grant applications, including appropriate referrals for foundational courses
- Develop curricula, select topics, and personally teach training classes and workshops for small business clients
- Design, implement, and manage the Center's work plans and operational strategy, ensuring continuous alignment with the Hawaii SBDC Network Strategic Plan
- Directly supervise and assign work to all Center staff, conduct performance evaluations, approve time reporting, and oversee staff professional development
- Manage and oversee the execution of Center work plans, ensuring complete, accurate, and timely data reporting for performance metrics and client documentation
- Ensure all administrative duties and Center operations conform to governmental laws, directives, regulations, and host institution/RCUH policies
- Continuously assess the effectiveness of Center operations, making recommendations to state leadership for process improvements
- Participate with SBDC network leadership in the annual negotiation process for the allocation of Network goals to the Center
- Actively engage in advocacy for small business interests and conduct proactive public relations and outreach activities to promote the Hawaii SBDC
- Develop and maintain strong working relationships with key stakeholders, including elected officials, economic development organizations, and financial institutions
- Serve on local and state-level boards, committees, and task forces to advance the SBDC's mission within the small business community
- Engage in continuous professional development to maintain credentials and expertise
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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