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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,600.00 - $62,900.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Azul Hospitality is a distinguished hotel management company committed to delivering exceptional guest experiences through strategic management and operational excellence. Known for managing a portfolio of high-quality hotels, Azul Hospitality focuses on maximizing profitability and enhancing service standards to meet the evolving needs of guests, staff, and hotel owners. With a reputation for fostering a positive work environment and maintaining top-tier hospitality products, the company employs dedicated professionals who excel in various aspects of hotel operations, from guest services and maintenance to finance and human resources. Azul Hospitality emphasizes a culture of continuous improvement, innovation, and adherence to brand standards... Show More
Job Requirements
- High school diploma or equivalent
- Three to five years of management experience in hotel operations
- Ability to provide and maintain a valid driver's license
- Knowledge of hospitality industry systems and brand standards
- Good communication skills
- Intermediate computer proficiency
- Leadership capability
- Ability to work independently
- Familiarity with employment laws and regulations
- Ability to lift up to 75 lbs occasionally
- Ability to push and pull equipment up to 250 lbs
- Availability for variable work schedules
- Compliance with company grooming and attendance policies
Job Qualifications
- High school diploma or equivalent
- Bachelor's degree preferred
- Three to five years of management experience in hotel operations
- Knowledge of loyalty programs and brand standards preferred
- Strong leadership and customer relations skills
- Excellent organizational and communication skills
- Intermediate computer skills including Windows OS, MS Office, PMS, PBX, key system, and POS
- Good verbal, written, and electronic communication abilities
- Knowledge of federal, state, and local employment laws
- Budgetary analysis and mathematical skills
- Ability to analyze needs and ensure operational readiness
- Ability to work independently and travel occasionally
Job Duties
- Coordinate, direct, and manage the hotel operations to achieve maximum profitability, ensure guest satisfaction, protect financial assets, and maintain the building
- Work with the hotel Management Team to oversee all property activities including employees, maintenance, sales, and profit/loss controls
- Maximize hotel revenues through upsell programs, occupancy strategies, and outlet revenues
- Set quarterly departmental goals and monitor progress
- Ensure service and product quality standards across the hotel
- Maintain consistent positive guest experiences and oversee the Guest Service program
- Ensure staff adherence to policies handling public relations, guest requests, and complaints professionally
- Oversee sales and operations areas ensuring service excellence, proper inventories, sales accounting, cleanliness, and appearance
- Assist with HR functions including interviewing, hiring, training, coaching, counseling, and performance management
- Monitor payroll and expenses in line with budgets and forecasts
- Manage P&L aspects by controlling costs and achieving budgeted cost per occupied room (CPOR)
- Ensure compliance with corporate policies and regulatory standards including OSHA
- Facilitate clear communication across departments to foster service excellence
- Resolve guest issues and encourage staff commitment to exceed expectations
- Provide timely staff feedback, counseling, and performance evaluations
- Attend hotel operational and department meetings
- Recommend operational changes for service and quality improvements
- Monitor supplies inventories to support staff effectiveness
- Promote and ensure safe work practices and regulatory compliance
- Maintain familiarity with company policies and benefits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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