Hotel Management and Consulting logo

Onsite Night Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $18.50
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Work Schedule

On-call
Night Shifts
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Benefits

Hourly rate
DailyPay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Living onsite

Job Description

WoodSpring Suites in Missoula, Montana, operated under Hotel Management & Consulting, Inc., is a well-established extended-stay hotel brand recognized for its comfortable and affordable lodging options designed to cater to long-term guests and travelers seeking a home-like atmosphere. WoodSpring Suites prides itself on offering quality accommodations with essential amenities, ensuring guests experience convenience, safety, and exceptional service throughout their stay. The hotel’s focus on customer satisfaction, operational efficiency, and a warm, welcoming environment creates an ideal workplace for hospitality professionals dedicated to improving guest experiences.

This opportunity is for an Onsite Night Guest Attendant, a crucial role that embod... Show More

Job Requirements

  • perform tasks involving kneeling squatting standing sitting bending and twisting for long periods of time
  • ability to lift push pull up to 20lbs regularly occasionally up to 50lbs
  • minimum of one year in customer service experience
  • hotel operations experience preferred
  • proficiency in computer skills
  • excellent communication skills

Job Qualifications

  • minimum of one year in customer service hotel operations experience preferred
  • proficient computer skills
  • excellent communication skills
  • strong organizational time management and problem-solving skills
  • proactive in solving problems

Job Duties

  • conduct regular physical inspections of the property throughout the night ensuring safety and security
  • assist with checking in and checking out guests during after-hours providing excellent customer service and addressing any guest needs or concerns
  • complete all laundry responsibilities including washing drying folding and organizing linens and towels maintain a clean and organized laundry area
  • perform cleaning tasks as needed such as vacuuming dusting and sanitizing public areas ensure cleaning supplies are stocked and distributed across the property perform room preps for any rooms that housekeeping was unable to clear during day shift
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • regularly be on call overnight for afterhours guest needs
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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