Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Part-time employment
competitive hourly wage
Flexible weekend shifts
growth opportunities
Positive workplace culture
employee recognition
team collaboration
Job Description
RealManage Elevated Onsite is a specialized division of RealManage, a prominent company dedicated to providing top-tier community association management services with onsite staffing solutions. Headquartered in Atlanta, GA, RealManage Elevated Onsite excels in managing a diverse portfolio of residential communities, including age-restricted neighborhoods, luxury high-rise condominiums, cooperatives, urban mixed-use developments, and expansive single-family neighborhoods that feature complex amenities. As a part-time employment opportunity in Atlanta, GA, this role offers an hourly wage ranging from $20.00 to $22.00, emphasizing flexibility with shifts primarily on weekends, specifically Saturdays from 3pm to 11:30pm and 11pm to 7:30am.
The company prides itself... Show More
The company prides itself... Show More
Job Requirements
- High school diploma or GED required
- Previous customer-related experience required
- Must possess a professional presentation with white glove service
- Outstanding guest service skills
- Excellent verbal and written communication skills
- Highly responsible and reliable
- Ability to work well under pressure
- Teamwork skills
- Ability to remain calm and courteous
Job Qualifications
- High school diploma or GED required
- Previous customer-related experience required
- Previous concierge experience preferred
- Must possess a professional presentation with white glove service when residents and guests enter the building, including, but not limited to, standing when they enter, welcoming them by name, and offering assistance to access elevators
- Must possess outstanding guest service skills and sophisticated verbal and written communication skills
- Highly responsible and reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Job Duties
- Manage the Motor Lobby desk, lobby area, and visitor parking area
- Greet the resident/guest/vendor professionally, by standing and acknowledging them
- Professionally respond to incoming telephone calls from residents
- Routinely familiarize themselves with building rules, policies & procedures
- Follow current Access Policy, ensuring all visitors to include resident guests and contractors, have been authorized to enter the building
- Enforce and control building access policies and procedures
- Monitor for non-compliance with association policies
- Encourage a sense of community and assist residents as needed, following the protocols above, regarding leaving the service desk unattended
- Direct residents and visiting guests to the Plaza Level Resident Services Office during business hours to guide them on building rules and conduct
- Assist residents and contractors in utilizing the service elevator for maintenance, repairs, and move-in/out
- Respond to resident complaints and/or concerns, when appropriate, refer issues to the General Manager or maintenance staff
- At the end of each shift, provide a summary of events to the incoming Concierge and an update on building issues
- Write detailed incident reports of significant events or activities, following policy and procedure
- Maintain a daily log of events
- Maintain a clean work area
- Perform other duties as assigned by the General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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