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IST Management Services

On Call/Part Time - Receptionist/Service Associate - DC

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

On-call
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Flexible work hours
Employee assistance program

Job Description

IST Management is a rapidly expanding business process outsourcing (BPO) company and stands as the largest American privately-owned facilities management enterprise. Established in 1997, IST has earned recognition for excellence in human resources by receiving the Human Resources Professional Excellence Award twice from the Society for Human Resource Management. The company is dedicated to delivering exceptional property management and facilities maintenance services across various sectors, ensuring quality, efficiency, and customer satisfaction. IST fosters a professional and inclusive workplace culture and is committed to equal employment opportunities regardless of disability or veteran status.

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Job Requirements

  • High school diploma or equivalent
  • Keyboarding and Windows environment PC skills
  • Excellent verbal and written communication skills
  • Proficient in MS-Office Suite
  • Ability to work independently or in a team
  • Competency in multiple tasks and willingness to cross-train
  • Capable of lifting up to 55 pounds
  • Reliable transportation

Job Qualifications

  • High school diploma or equivalent (GED)
  • College degree is a plus and allows a fast track plan to management
  • Keyboarding and windows environment PC skills
  • Excellent communication skills both verbal and written
  • Proficient in MS-Office Suite (Word, Excel, PowerPoint a must)
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks and willingness to cross-train for other job functions
  • Capable of lifting up to 55 pounds
  • Reliable transportation
  • Experience in reception/office services a plus

Job Duties

  • Perform reception duties which include smiling, greeting visitors and employees, answering phones, conference room scheduling, and various administrative functions
  • Greet and welcome guests in person and on phone
  • answer and direct inquiries to designated department
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Maintain log books, including sign-in/out logs, front desk expenditures, and calls received
  • Manage front office reception area by cleaning and organizing desk and visitor lobby
  • Pickup, sort, deliver mail
  • Sign and account for overnight mail deliveries and ensure delivery is made to recipient
  • Set-up and breakdowns for meetings
  • General housekeeping of all conference rooms
  • Kitchen supply management (ordering and restocking of supplies)
  • Internal building move coordination
  • Respond, coordinate and submit building related issues with property management and or outside contractors
  • Perform other tasks as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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