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American Cancer Society logo

On-Call Concierge, Hope Lodge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.59
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Dental Insurance
Health Insurance
Paid Time Off
Retirement Plan

Job Description

The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. The organization relies on the efforts of its employees and more than 1.3 million volunteers to raise awareness, fund research, and provide support to those affected by cancer. As a reputable nonprofit organization, the American Cancer Society fosters an inclusive culture made up of individuals from diverse backgrounds and experiences to serve communities effectively and compassionately. This diversity underscores the organization's commitment to addressing cancer's impact on people from all walks of life.

The American Cancer Society is actively seekin... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of customer service experience
  • ability to work flexible hours including evenings and weekends
  • proficiency in Microsoft Office and multi-line phone systems
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • ability to stand and walk for extended periods
  • ability to occasionally lift and move luggage, packages, or other items
  • ability to perform manual tasks such as carrying luggage and opening doors for guests

Job Qualifications

  • High school diploma or equivalent
  • additional education or training in hospitality management or customer service is a plus
  • previous experience in hospitality, guest services, or a related field is preferred
  • minimum 1 year of customer service experience
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • proficiency in Microsoft Office and multi-line phone systems
  • excellent customer service and problem-solving skills
  • ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • provide information about lodge amenities and community resources
  • coordinate transportation and EMPOWER Program services and schedules
  • respond to guest requests, concerns, and emergencies
  • maintain organized front desk area and accurate guest records
  • monitor lobby security and implement safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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