Office Assistant 2 (NY HELPS)

Job Overview

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Employment Type

Temporary
Full-time
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Compensation

Type:
Salary
Rate:
Range $42,641.00 - $52,413.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

The University at Albany, SUNY, is a prominent public research university committed to providing exceptional educational and support services to its diverse student body. Recognized for its rigorous academic programs and vibrant campus life, the university fosters a supportive environment aimed at student success and well-being. Among its important student support services is the Counseling and Psychological Services (CAPS) department. CAPS is dedicated to offering confidential mental health care to University at Albany students, playing a vital role in enhancing student wellness and academic achievement.

CAPS is looking to hire an Office Assistant 2 (OA2) to serve as the frontline r... Show More

Job Requirements

  • one year of clerical experience
  • reachable score on University at Albany Office Assistant 2 Exam List OR current NYS employee with permanent appointment and one year of service in a related title OR former NYS employee eligible for reinstatement
  • must apply online
  • compliance with federal and state employment regulations
  • ability to maintain confidentiality

Job Qualifications

  • one year of clerical experience
  • knowledge of FERPA and HIPAA confidentiality regulations
  • strong communication skills
  • ability to operate multiline phone systems
  • proficiency with electronic record-keeping systems
  • customer service experience
  • detail-oriented and organized

Job Duties

  • answer multiline phones
  • schedule appointments and meetings
  • greet and check in clients and visitors
  • process confidential paperwork in electronic record system
  • perform basic office operations tasks
  • maintain confidentiality of all personal health information
  • create a welcoming space for student clients

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location