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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $31.60
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Hilton Boston Logan is a distinguished branch of Hilton, one of the world’s leading hospitality companies known for its commitment to exceptional service and guest satisfaction. Established in 1919, Hilton has grown into a global leader in the hotel industry, operating a wide range of properties from luxury full-service hotels to extended-stay suites and mid-priced accommodations. Hilton Boston Logan continues this proud tradition by providing high-quality guest experiences, combining comfort, outstanding service, and state-of-the-art facilities. As part of the Hilton portfolio, the hotel is recognized not only for its prime location and amenities but also for fostering a work environment... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or hotel management roles
- Ability to work overnight shifts
- Strong communication and interpersonal skills
- Ability to lead and motivate a team
- Flexibility to work weekends and holidays
- Basic computer skills including hotel management software
Job Qualifications
- Previous hospitality management experience
- Strong leadership and communication skills
- Ability to handle emergency situations calmly and effectively
- Proficiency in hotel management software
- Excellent problem-solving and decision-making abilities
- High school diploma or equivalent
- Customer-focused mindset
Job Duties
- Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Act as Manager on Duty and on behalf of the General Manager in his/her absence
- Tour hotel interior and exterior to ensure the property and facilities are functional, presentable to established standards and safe for guests and team members
- Oversee preparation of daily summary reports
- Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations and delivering recognition and reward
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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