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Night Guest Attendant

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
Career growth opportunities

Job Description

WoodSpring Suites in Gainesville, FL, is part of a leading hospitality company specializing in extended-stay accommodations designed to offer guests comfort, convenience, and affordability. As a prominent brand in the hotel industry, WoodSpring Suites focuses on providing a home-like experience for travelers who require longer stays, business travelers, and families. The property embodies a culture of professionalism and customer service excellence, aiming to maintain high standards of cleanliness, safety, and guest satisfaction. Emphasizing a collaborative work environment, WoodSpring Suites seeks dedicated hospitality professionals who are motivated to deliver exceptional service during all shifts, including overnight hours.

The Night Guest A... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of one year customer service experience
  • Ability to work overnight shifts
  • Strong communication skills
  • Ability to perform physical tasks involving kneeling squatting standing sitting bending and twisting for long periods
  • Ability to lift push and pull up to 20lbs regularly occasionally up to 50lbs
  • Basic computer proficiency

Job Qualifications

  • Minimum of one year in customer service
  • Hotel operations experience preferred
  • Proficient computer skills
  • Excellent communication skills
  • Strong organizational time management and problem-solving skills
  • Proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night ensuring safety and security
  • Assist with checking in and checking out guests during after-hours providing excellent customer service and addressing any guest needs or concerns
  • Complete all laundry responsibilities including washing drying folding and organizing linens and towels maintaining a clean and organized laundry area
  • Perform cleaning tasks as needed such as vacuuming dusting and sanitizing public areas ensuring cleaning supplies are stocked and distributed across the property perform room preps for any rooms that housekeeping was unable to clear during day shift
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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