You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.50 - $25.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Grand Pacific Hotel Services, L.P. is the owner and employer of all associates working at the Westin/Solea Carlsbad Resort & Spa, a prestigious resort hotel located in Carlsbad. Although Marriott International is a globally recognized name in hospitality, it is important to note that they do not own or directly employ associates at Westin/Solea Carlsbad Resort & Spa. Grand Pacific Hotel Services manages the on-site employment and operations, embodying a commitment to exceptional guest service and high standards of hospitality that contribute to a memorable resort experience. The resort itself offers a luxurious environment with various amenities and facilities tailored... Show More
Job Requirements
- high school or equivalent education
- one to two years experience in public contact and accounting
- first aid, CPR, AED certified
- ability to work overnight shifts
- ability to stand for up to four hours at a time and eight hours a day
- able to lift up to 30 lbs occasionally
- good verbal and written communication skills
- basic computer proficiency
- commitment to regular attendance
- neat and well-groomed appearance per resort standards
Job Qualifications
- High school or equivalent education
- one to two years of experience in a public contact position and basic accounting
- first aid, CPR, and AED certification
- basic computer skills including Microsoft Word, Excel, and 10-key by touch
- good verbal and written communication skills
- basic computational ability
- knowledge of resort services and local city attractions
- ability to assist or direct guests and emergency personnel in emergencies
Job Duties
- Greet and welcome guests upon arrival
- register guests into the computer system verifying reservation, address, and credit information
- ensure all security protocols and company procedures are followed
- promote the MARRIOTT BONVOY Program and provide recognition and benefits to members
- answer all calls within three rings and transfer appropriately
- be accountable for all daily activities
- provide knowledge on hotel promotions and packages
- recognize repeat guests and corporate accounts
- handle cash transactions and balance cash drawer
- offer upgrades when available
- assist in marketplace sales of merchandise, food, beverage, and coffee drinks
- refer guests to activities desk for ticket sales
- maintain lobby cleanliness and organization
- correctly process checkouts and payments
- issue keys and control safety deposit box access
- ensure timely wake up calls
- follow up with security for guest safety
- maintain security of MOD keys
- maintain nightly reports including MOD reports
- attend scheduled training sessions and meetings
- assist concierge with mail and guest information
- book reservations during off peak hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All