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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Residence Inn by Marriott Daytona Beach Speedway/Airport is a part of the renowned Marriott International portfolio, a leader in the global hospitality industry. Marriott is widely recognized for offering a diverse range of lodging options tailored to meet the varied needs of travelers around the world. Residence Inn, a brand under Marriott International, specializes in providing extended-stay accommodations that blend the comforts of home with hotel amenities. This brand is focused on travelers who require longer stays, such as business professionals or leisure guests, offering spacious suites with full kitchens and a warm, welcoming environment. The hotel prides itself on... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- less than 1-year related work experience
- no supervisory experience
- ability to work overnight shift
- ability to operate shuttle vehicle safely
- good interpersonal skills
- ability to follow company policies
- ability to handle cash transactions
- physical ability to stand, sit, or walk for extended periods
- ability to lift up to 25 pounds
- clear and professional communication skills
Job Qualifications
- High school diploma or G.E.D. equivalent
- less than 1-year related work experience
- no supervisory experience
- ability to handle multiple tasks
- excellent communication skills
- customer service orientation
- basic computer skills
- ability to operate electronic key machines
- strong attention to detail
- ability to maintain professional appearance
Job Duties
- Complete end-of-day activities including posting charges to accounts
- run night audit backup
- roll the date
- process all payment types such as room charges, cash, checks, debit, or credit
- process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- print contingency lists for emergency guest records
- sell rooms/accommodation to guests without reservations
- operate telephone switchboard station
- process wake-up call requests
- advise guests of messages
- complete Room Rate Variance Report
- process all guest check-ins and assign rooms
- activate or reissue room keys using electronic key machine
- count bank at end of shift and secure bank
- balance and drop receipts according to accounting specifications
- set up, stock, and maintain work areas
- inspect cleanliness and presentation of materials
- report accidents, injuries, and unsafe conditions to manager
- follow company policies and maintain professional appearance
- maintain confidentiality of proprietary information
- protect company assets
- welcome and acknowledge guests
- anticipate and address guests’ service needs
- assist individuals with disabilities
- thank guests with genuine appreciation
- use clear and professional language
- answer telephones with proper etiquette
- develop positive working relationships
- support team goals
- comply with quality assurance standards
- move, lift, carry, push, pull objects weighing up to 25 pounds
- perform other reasonable duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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