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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Night Shifts
Benefits
competitive pay
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Employee Social Events
Job Description
Home2 Suites By Hilton - Phoenix, AZ is a franchised hotel managed by First Call Hospitality, a reputable hotel management company known for its dedication to quality service, employee development, and operational excellence. First Call Hospitality has an impressive portfolio of owning, developing, and managing over 50 properties, giving employees access to great training, development opportunities, and a stable long-term career path. This makes Home2 Suites By Hilton not only a great place for guests to enjoy their stay but also an enriching work environment where associates are valued and encouraged to grow. The company prides itself on a unique... Show More
Job Requirements
- Must have a professional, warm, and approachable disposition
- Fluently read, write, and speak English
- Demonstrated ability to remain level-headed in hectic and tense situations
- Ability to complete tasks accurately and on time while working alone with little to no direct supervision
Job Qualifications
- High school diploma or equivalent
- Prior experience in hotel front desk or accounting preferred
- Strong customer service and communication skills
- Ability to work overnight shifts
- Proficiency with hotel management software and basic accounting principles
- Ability to handle guest inquiries professionally and courteously
- Experience in balancing financial transactions and end of day reporting
Job Duties
- Post, report, and balance the daily transactions and payments of the hotel's lodging operation and other outlets for end-of-day reporting
- Perform the required end of day routines on the applicable hotel systems
- Attend to guest registration, room assignments, and special requests
- Take, modify, and update room reservations
- Accurately record and process guest charges, credits, and payments
- Assist and respond to all guest inquiries in person, phone, or email as appropriate
- Deliver the brand and company promises
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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