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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Wellness Program
employee discount
Dental Insurance
Health Insurance
Referral program
Commuter assistance
Employee assistance program
401(k) matching
Paid Time Off
Vision Insurance
Life insurance
Job Description
HHM Hotels is a well-established hospitality company known for delivering quality lodging experiences with a focus on exceptional guest service and operational excellence. As a reputable hotel brand, HHM Hotels continuously strives to create a welcoming environment for guests and a rewarding workplace for its employees. Emphasizing values such as "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It," HHM Hotels ensures a positive impact on both guests and team members. The company offers a range of employment opportunities including full-time and part-time positions, with competitive wages and comprehensive benefits designed to support the growth... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous night audit or accounting experience or equivalent training required
- Computer knowledge with Excel and arithmetic skills required
- Food Service Director certification is a plus but required within 90 days of employment
Job Qualifications
- High school diploma or equivalent preferred
- Previous night audit or accounting experience or equivalent training required
- Computer knowledge with Excel and arithmetic skills required
- Food Service Director certification is a plus but required within 90 days of employment
Job Duties
- Perform bookkeeping activities such as balancing accounts and conducting nightly audits
- Keep records of room availability and guests' accounts manually or using computers
- Prepare and distribute daily reports
- Audit and reconcile cashiers
- Audit reconcile consolidate and transmit all credit cards on a timely basis
- Input and update financial information into the BRAINS network
- Check guests in and out and perform Guest Service Agent tasks
- Respond to guest inquiries and resolve complaints
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Practice safe work habits and wear protective safety equipment
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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