Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Our establishment is a well-regarded hotel dedicated to offering exceptional accommodations and services to travelers and guests. Known for our commitment to comfort and personalized guest experiences, we strive to create an inviting environment where every visitor feels valued and well cared for. The hotel operates with high standards of professionalism and hospitality, maintaining a safe and welcoming atmosphere that meets the diverse needs of our guests. We take pride in our efficient operations and attentive staff who ensure that all aspects of a guest's stay—from reservation to departure—are seamless and satisfying. As a reputable player in the hospitality industry,... Show More
Job Requirements
- High school diploma or equivalent
- previous hotel front desk or night audit experience preferred
- strong communication skills
- basic math proficiency
- knowledge of safety and security policies
- ability to multitask and work overnight shifts
- ability to handle confidential information professionally
Job Qualifications
- High school diploma or equivalent
- previous experience in hotel front desk or night audit preferred
- strong customer service and communication skills
- proficiency in Microsoft Office and hotel management software
- ability to perform basic math and financial reconciliations
- knowledge of safety and security procedures
- ability to multitask and problem-solve
- professional appearance and demeanor
Job Duties
- Greet and register guests
- complete night audit reports and balance accounts
- process guest check-outs and settle accounts
- make and modify reservations
- perform hotel operator and concierge duties
- conduct security walks and manage safety procedures
- handle guest complaints professionally
- use persuasive selling techniques to maximize room revenue
- maintain confidentiality and adhere to company policies
- participate in training new staff
- manage room key control and lost and found items
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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